Bluetooth works good with talking and playing music from your phone you can control music on your phone through the radio via bluetooth. The radio has caller I.D. timer phonebook, you can call and hang up with the radio. The joystick is easy to use except when trying to adjust volume while driving if you hit a bump the joystick is sensitive and will cause you to change stations while trying to adjust volume. The radio is very easy to set up and use( user friendly ) except when trying to adjust sound quality there is no simple Bass or Treble you have to use the presets, it is simple enough to use but not always the sound your looking for or you will have to use the EQ that you shouldn't try to adjust while driving. This radio has a lot of bang for the buck, but can get expensive if you add HD radio & I-Phone or I-Touch options. I gave this radio a 4 rating on Durability but really not sure because I haven't really had it for more than a year but I have had other Sony radios in the past and never had any problems. I gave it a 3 Rating for overall because of the issues with volume control while driving & sound adjust-ability. I gave it a 5 on features because it has a ton of features for the price. I gave it a 4 on Value because it is cheap for all the features but can get expensive with add-ons.