Showing 2 reviews for Jensen XM Satellite Radio Solution Package

Customer Review Summary for Jensen XM Satellite Radio Solution Package
Average Customer Rating is 3.0 out of 5 stars:
3.0
based on 2 Reviews
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Average Attributes Rating:
Durability
3.0
Value
3.0
Features
3.0
Design
3.0
Usability
2.0
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Works great, follow the instructions!!!

First, YOU MUST HAVE ACCESS TO A COMPUTER WITH WINDOWS XP. XP is the only platform that works, not Vista, not 7, just XP. With that said, the programming is simple. Install the software from the given site, open it, connect the module via given USB cable, and click on your head units info and click program. Connect the XM Module and specific cable to the Audiovox module, plug it into your head unit, activate it, and enjoy. I had no problems with it, except the Windows XP issue, it works great, and the install was easy. Just remember to program the module before you install it.

VS
be careful

I bought this item and installed it. The installation was quite easy, however, after I finished downloading the information and installing into the unit, I was not able to get any sound from the unit. When I called Jensen, they said that the unit was defective, and that they were having problems in this line. I asked if I could return it for one that worked and they agreed. I had to pay an addional $89.00. This was crazy, so I did not send it back, I also called XM radio and reported this bad customer services.

Most Helpful Customer Reviews:
June 7, 2012 be careful
Review by
buellmc from Atlanta
Overall
Durability
Value
Features
Design
Usability
I bought this item and installed it. The installation was quite easy, however, after I finished downloading the information and installing into the unit, I was not able to get any sound from the unit. When I called Jensen, they said that the unit was defective, and that they were having problems in this line. I asked if I could return it for one that worked and they agreed. I had to pay an addional $89.00. This was crazy, so I did not send it back, I also called XM radio and reported this bad customer services.
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May 28, 2011 Works great, follow the instructions!!!
Review by
Andrew from Baltimore, MD
Overall
Durability
Value
Features
Design
Usability
First, YOU MUST HAVE ACCESS TO A COMPUTER WITH WINDOWS XP. XP is the only platform that works, not Vista, not 7, just XP.

With that said, the programming is simple. Install the software from the given site, open it, connect the module via given USB cable, and click on your head units info and click program. Connect the XM Module and specific cable to the Audiovox module, plug it into your head unit, activate it, and enjoy.

I had no problems with it, except the Windows XP issue, it works great, and the install was easy. Just remember to program the module before you install it.
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