A few ups and downs, but Sonic's customer service is excellent, and their response and delivery time is spot on.

Sound quality is great. The head unit has a decent amount of features built in. DVD player is good quality, next to zero noise at highest volumes.

That being said, the UI leaves a lot to be desired. Color choices are quite pastel (think lavender, bright yellow, etc. Colors you'd expect to see during Easter) so things like volume level are near impossible to see when using a USB or sd card due to the yellow volume level UI blending with the light blue background. I've yet to figure out how to fix that (the color choices in the menu system seems to only change the colors of the menu system, not of the overall UI), which leads me to believe it's just how it is going to be. Also, the font is so small and pixel-blended it's difficult to read the folders, artist names, and track titles. I would put this close to dangerous to operate while driving. I've just thrown music on there and use the next and previous buttons because there's no chance of any easy choosing of what song plays while driving. I imagine if an external monitor is used then that problem might be fixed. It feels like the UI is being rendered much more detailed than the resolution of that tiny screen can handle, leading to pixel-blending from down-scaling.

The hardware of this head unit is very good for the price, but the UI feels like it's meant for a different, much more visible display unit. Almost an afterthought.

Good team, excellent performance and easy handling. Excellent resolution on its LCD screen. The controls are very responsive tactile and the startup time is rather small.