Showing 1 review for ScyTek Galaxy Mobile 500

Customer Review Summary for ScyTek Galaxy Mobile 500
Average Customer Rating is 4.2 out of 5 stars:
4.2
based on 10 Reviews
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Rating Distribution:
5 star:
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50%
4 star:
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40%
3 star:
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0%
2 star:
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0%
1 star:
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10%
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Average Attributes Rating:
Durability
4.0
Value
4.2
Features
4.5
Design
4.7
Usability
4.2
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Quick Comparison:
Most Helpful Customer Reviews:
April 17, 2012 It works...
Review by
Shevy from Jacksonville, FL
Overall
Durability
Value
Features
Design
Usability
... and it works pretty well, when you get it working.
I had the unit installed and the features worked well with the remote immediately. However, I had some problems with the satellite control features. I signed-up on the site, but couldn't get my vehicle to be recognized.
The email support from Scytrak is non-existent. I loathe having to call, wait for a warm body, and be passed around until finding someone who knew what they were doing, so I put it off for a while.
When I finally got a knowledgeable warm body on the line, the problem was fixed and the system worked like a charm.
I am VERY happy with the system and plan to buy another for my other vehicle.
The transmission time from the iPhone app (actually a webpage) is quite short and the tracking feature is cool. Setting up alerts for geolocation and speed are easy and work well.

My only complaint is the lack of email or chat support on the website.
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