I just received my DDX319 and you can tell its a high quality head unit. I will be installing it today in my 2008 Ford Escape and I can't wair. I've owned a Kenwood KVT-911 indash flip out dvd before and hearing everyone talk about how Pioneer's volume goes to 61 & Kenwood's only goes to 35 really doesn't matter. The built-in amps on both head units are set for their volume range If you have amps and you set your gains the correct way both units will sound good & get just as loud as the next. (I've owned Pioneer before too..). Both Kenwood & Pioneer are great products. As for Sonic Electronix, as always great service and my order was delivered right when they said. The only problem was the amp kit I ordered had to come from their California location so it is takinga couple of days longer, but I was called the same day I ordered and was told of the problem. That's top notch customer service if you ask me. I've been buying my audio equipment from Sonic Electronix since 2008 & will continue to in the future as well...