First off I'd like to say how awesome SonicElectronix is. Great customer support and eager to help a novice like myself. This deck worked great for about 12 months and then it started acting strange. 1) the volume would go up, but not down 2) the volume would go up even if I was trying to turn it down 3) would not change volume and settings while face plate was open 4) If i open the faceplate, the unit will not work period. You can't power it off or turn down the volume, which can be annoying. I liked it when it worked, but it's a pain to install, especially in my POS car haha. I'd say stay away from this one and get something a bit sturdier.
Expert Service 1-877-289-7664 [Hours]