I installed this Sony myself and did have to call tech support for assistance in understanding the mounting system instructions. The Sonic tech answered my questions within a few minutes and, while we departed from the written instructions, the installation proceeded smoothly. I paired this Sony with a new set of Pioneer speakers. When I fired it up, the sound quality exceeded my expectations. Controls on the Sony are intuitive, options are easy to scroll through and select. There are a lot of options. I particularly like the EQ Presets and Bluetooth functions.. For a portion of my career, I actually managed sales for a couple of professional AV companies and have listened to a wide variety of audio systems. This one offers a lot of bang for the buck! This was my first purchase from Sonic Electronix. It will not be my last and I will recommend that others make them a vendor of choice.
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