Shipping Policy - Will Call
In order to let local customers save on shipping and get their products faster, we offer a Will Call shipping option. With Will Call, you can come pick up your order at our Valencia, California warehouse. In stock items are available for same day pickup at our warehouse.
There is a $5 handling fee for Will Call orders. That fee is waived for products with free shipping.
Please contact us by phone to verify all items are in stock prior to arriving.
Our toll-free number is 1-877-289-7664.
- Due to PayPal policies, orders paid by PayPal are not available for will-call pickup.
- We will only release merchandise to the cardholder with proper identification.
- Orders placed with a shipping method other than will-call are not available for will-call pickup as the warehouse department processes, pulls, and packs such merchandise separately.
Will Call Collect Instructions
- Please call before coming to pick up your order to ensure that your products are all available.
- When you arrive, please give your order page (or paper with order number) to the will-call representative. If you do not have your order number/page at the time of arrival, you may login to your account at the will-call computer station and print the page.
- Please allow up to 15 minutes for your order to be processed and pulled by our warehouse staff.
- Lastly, we will collect payment and verify that your identification matches what was submitted on our website.