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May 22, 2013 (Frans)
This company is awesome! Not only did I get an amazing deal on a new head unit, but I also got the mounting bracket and wiring harness for free included in my order. Then the person helping me notified me that I would need an antenna adapter to make the head unit work in my specific vehicle. I found this extremely helpful and was impressed by the attention to detail and the customer service. You guys know your stuff!!! Thanks again!
May 20, 2013 (Mark from Spokane, WA)
Great prices! Fast shipping! My order arrived faster than expected and I am loving my Pioneer DEH-X9500BHS!
May 20, 2013 (Santi from Las vegas)
Great customer service! Replied to my emails immediately
so I was able to return an item (i made a mistake & ordered the wrong item). Received full amount and with same credit they shipped me the one I needed without me having to even order it, within 2 days i had it on my doorstep. Great products!
May 19, 2013 (Kendal from New York)
The help from Sonic Electronix was extremely quick and A+!! This was a great example of how many companies customer service should be. Thank you very much for the help.
May 18, 2013 (Jad from Canada windsor ont.)
I asked a question on a weekend and I received the most polite and satisfactory reply in exactly one minute and 49 sec. I think that stands at the top of a business like performance. I will recommend Sonic Electronix to all eBay buyers I know and I will surely buy again from this high end establishment. I will give them the highest marks and ratings possible.
May 17, 2013 (Ryan from vegas)
Awesome company with very fast shipping and reasonable prices for quality items. Helpful customer support! Will use again and highly recommend! Thanks Sonic Electronix
May 16, 2013 (Stephen from Fresno, CA)
Victoria was very helpfu at Sonic Electronix. She found me the right product and saved me money!
May 16, 2013 (Tommy from Van Nuys, CA)
I'm very pleased with the customer service here. They provide quick and great alternatives to fix an issue. Would recommend buying from Sonic again.
May 16, 2013 (Julio from hobbs,nm)
John was very helpful, courteous and very professional. I enjoyed dealing with him, he answered all of my questions. I enjoy doing business with Sonic, one of favorite websites to shop!
May 15, 2013 (Detrick from Athens,Tn)
These guys have great prices and very quick shipping! A lot to choose from and great customer service. What more could you ask for?! Thanks guys, I tell all my friends about you!
May 14, 2013 (Jon from Mandalay Beach, CA)
When searching for a particular powered sub for my car, I came across Sonic Electronix, and when I saw their price for the same sub, I thought it was a blemished item or a mis-print, because their price was $130 less than other places I searched. It turned out to be a brand new item in the box, Wow! They shipped the item immediately, (for free!)You just can't beat their price and customer service. I will definitely shop with Sonic Electronix for all my electronic needs, and would recommend them to anyone looking for the best value, and excellent customer service.
May 13, 2013 (Kabila from Richmond, CA)
After I erroneously ordered too many items, I requested and received a reimbursement expeditiously! The customer service was excellent - I received the actual order swiftly - it was here before expected - just as described! Doing business with Sonic is fabulous!
May 13, 2013 (Chris from Ottawa, ON)
My concern was addressed and corrected very quickly and efficiently. Thank you for the wonderful service and support!
May 10, 2013 (Brett from Dracut, Massachusetts)
I came to this site with a lot of questions about what to get and how to get it, and EVERY question was answered in a swift and precise manner. The service was phenomenal and I appreciate how much Michael worked with me to satisfy everything I was looking for, exceeding my expectations in every field. He was a great help and got me what I wanted. Thank you again!
May 9, 2013 (Luke from Mankato, MN)
The customer service from sonic electronix was a 5 out of 5. They responded quickly and answered all of my questions in one email. Thank you sonic for your support.
May 9, 2013 (OkkerB from South Africa)
There is a place somewhere in Cyberspace where an unbelievable shop exists.
This is a place where the customer is truly number one.
A place where the customer is always right.
Yes you heard me right here the customer is number one and his satisfaction is the only thing that matters.
This is where the real hero of customer service actually exists. A hero that will fight to the end for your rights as a customer and that hero is Larsen Greenberg the Customer Satisfaction Manager.
Thank you Larsen Greenberg for your commitment to making me a happy, happy man.
If you are reading this you have found this almost magical place.
This place is www.sonicelectronix.com
I will never need to by electronics from any other online shop again.
May 9, 2013 (Dave from Washington State)
Sonic Electronix was easy to deal with their service was amazing and........my products arrived 3 days sooner than expected!!! Brand new as described ready to go into my boat stereo project. Thanks Sonic will be using you folks again in the future!
May 8, 2013 (Luis from Springfield, MA)
At first it was intimidating, then the communication started. I started to get more confidence and Sonic helped me all the way until I got what I was looking for. So happy. Thanks Sonic.
May 7, 2013 (Bad Burro from San Diego, Ca)
I always ask questions before I buy, Michael O. answered quickly and had it right. I verified elsewhere, Sonic Electronix is good in my book.
May 7, 2013 (Dr Jay from Orlando, FL)
Adam g helped me make sure what i wanted was the quality i required as well as insuring i had the necessary preferial gear(wires/connectors) need to make the speakers and amp combo function at its best level-adam make sure the price was competitive/ and consistantly answered many of myuntechnical questions pleasently..Thanks
May 6, 2013 (Michel Jutras from Laval Qc)
Very good service, best price, received goods in perfect condition
May 4, 2013 (Scott from Wy)
These guys have a++++ customer service I couldn't be happier doing business with sonic
May 4, 2013 (Mukiibi from Uganda,Kampala)
Good support from Larsen G.My question was answered precisely.
May 4, 2013 (chris from new mexico)
I love sonic. Had a defective product arrive, they took care of the problem quick. A pleasure doing business with sonic
May 3, 2013 (Mike from Spring Valley NY)
Always a great experience to deal with Sonic!!!!
May 3, 2013 (Ryan from New York)
Good customer service (John at ext 2499). My issue was resolved quickly with a unit I purchased. I had a technical issue after that and once again John helped me with my problem. He should either get a raise our a promotion, which ever is more convenient for him. Thanks you.
May 1, 2013 (Jake from Santa Rosa, CA)
I have been a bass lover ever since the low rider era durring the early 90's. I have ordered from just about every car audio company out there and Sonic Electronix always has the best prices and speediest service! I won't order from anywhere else! Thanks Sonic Electronix
May 1, 2013 (Emaniquis)
Bought a DVD player for my Truck it was delivered speedy and it works great, no hassles! Thanx!
April 30, 2013 (Roger from Portland, OR)
Excellent service, fast delivery, excellent quality, thank you!
April 30, 2013 (Burnie from Latexo, Texas)
I've purchased from you guys for a long time. Your customer service just keeps getting better. I will never buy from anyone else. Best prices anywhere.
April 29, 2013 (Chas)
First time ordering with Sonic. Affordable, quality and quick shipping. Will be at this site again!
April 26, 2013 (Neo from Abu Dhabi, UAE)
When I made an international order there was a verification issue. I make tons of international order regularly but this was my first time at Sonic. I have been busy the whole week so I couldnt follow up with my order. But Liz from CSS tried to contact me through emails. She made multiple attempts to contact me and quickly sorted my concern and got items shipped. I am sure if it was at another store they would keep my money and ignored my concern. Way to go Sonic! Keep it rolling!
April 25, 2013 (Lawrence from Texarkana, Texas)
Thank you John, ext 2499, for helping me with all of my questions!
April 24, 2013 (Craig from Brownsville, TX)
Liz, a Customer Satisfaction Specialist was very helpful and assisted us in a timely manner with our purchase online. She is tops when taking care of customers, a real gem in the business. Thanks Liz, God bless you!
April 24, 2013 (delo from BLYTHEVILLE , AR)
YOU GUYS ARE GREAT !!!
I'VE BOUGHT FROM C********D FOR YEARS.
BUT SONIC PUTS THEM TO SHAME!
I DO A LOT OF CAR AUDIO INSTALLS (& BUILDING SUB BOXES )SO I'LL BE BUYING A LOT OF STUFF FROM YOU GUYS. KEEP UP THE GOOD WORK !
April 24, 2013 (Chris from New Hampshire)
I love this place. I tell all my friends about this place, you will never find the stuff they have on this site any where else for the prices they have. I just ordered a new amp, can't wait to get it. Thanks Sonic!
April 19, 2013 (Albert from Miami, FL)
I'd like to thank the car audio department. Salesmen John I., you were very professional and pleasant to speak to. Very helpful and polite, and you don't get that anywhere. PR is everything to every company... make me wanna buy from you again.
Thank you again, Albert.
April 19, 2013 (Sam)
Love this store. Cheapest price I could find on this my item and free shipping that arrived within 2 days!
April 18, 2013 (Alec from Almaty)
Khourin, thanks for the prompt and informative reply! It is pleasant to deal with professionals.
April 17, 2013 (Anonymous from Palatine, IL)
Liz gave me several options regarding my order and handled my response as requested. Thank you Liz and Sonic.
April 17, 2013 (BOB from Chicago, IL)
I absolutely love the my new double din stereo. It was everything I wanted and just as advertised. The extra easy wiring kits for next to the nothing $$ were worth every penny. Couldn't find a better price on line anywhere. Thank you SONIC ELECTRONIX. I will recommend your site to everyone I know.
April 17, 2013 (Joe from Elk River, MN)
Sonic, along with their Customer Service group, took great care of me. SE communicated quickly and effectively with me, and honored a 3-year warranty themselves at no additional cost to me. Rare is it these days where a retailer (brick-n-mortar OR online) steps up and quickly/completely resolves an issue and takes great care of the customer. They have earned my future business and recommendation to friends and family.
April 16, 2013 (Tim)
Great service every time. I love how good Sonic and the team are. Recommend all my friends to you guys. Keep up the great service!
April 16, 2013 (Anonymous from Russia)
Thanks for all of your group for fast and comfortable communication.
April 16, 2013 (Jorge from Woodlake, CA)
Great service and awesome products! Thanks Sonic!
April 14, 2013 (Julio C. from Hobbs, NM)
Thank you Andrew k. My question was answered. Thank you for your quick response.
April 13, 2013 (Josh from Camp Wilson, Marine Corps Air Ground Combat Center)
Sonic Electronix is by far one of the most professional companies I have ever had the pleasure of doing business with. Courteous, kind and helpful, throughout all and any transactions. If there are any questions all employed have a vast knowledge and are eager to be of service. I recommend Sonic to everyone I know who is looking to purchase electronics. Great people, great service. The way it should be! Keep calm and chive on SONIC you guys are awesome.
April 11, 2013 (Johnny from Brooklyn, NY)
I wanna thank the team at Sonic Electronix for helping me to decide on a good amp for my set up. Very helpful and answered all my questions.
April 11, 2013 (Aleksei from Russia)
All my questions received a complete answer! Evaluation - excellent! Thank you very much Sonic.
April 10, 2013 (Philip from Sacramento, CA)
Sonic has the best prices on car audio. I don't even need to check prices with competitors, they are the lowest. Definitely impressed with their service. I will be a repeat customer.
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