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Worked with Trevor on my order and had a great experience very professional. Bryce
I am a long time customer and have purchased five head units from Sonic Electronix. My last purchase was Feb 1st,2021. I purchased a JVC KW-M560BT to install in my 2001 Chevy S10 Extended Cab work truck. When I ordered i was excited about the features of the unit and rushed the order without reading the ordering form properly. Once I received the product, I realized my mistake and called Sonic Electronix. I talked to Matt and after a few minutes and checking my order, the items I overlooked were being shipped to me at no charge.
This is real customer service and the reason why i have been a loyal customer for over 8 years.
Sonic Electronix has great quality products at reasonable prices, fast shipping, a great return policy and the best customer service available anywhere.
This is a honest customer friendly business. I do not purchase my audio anywhere else.
Thank you Sonic Electronix for taking care of me and correcting my mistake.
Travis is the best person I've worked with in a long time the service was great will order from him again and tell everyone I know to ask for him for there audio needs
Big shout out to Travis that went the extra mile to help me get my XKIT46 in a rush so thankful, I just had a day to work on my semi to install a new receiver upgrade all around speakers connect the amp to the sub and add 4 6.5 speakers, but I really needed that XKIT46, and travis made it happened got it on monday and next day I started working on it, this kit is great, I wouldn't set anything else in my semi, Thank you Travis and thank you NVX for a great quality product.
Kayla was very helpful on the phone and solved my issue quickly.
They're shipping is lightning fast!
Great service, received item well packaged even before they sent me tracking#..
I give this place 5 stars,
Thank you!
Ayla was a wonderful help and solved my problem within 10 mins. Thanks again!
First time buyer... I like to check things out thoroughly be for i buy any thing to know I'm getting the best for my money. Found your sit very easy to examine things, ordered front and back speakers for my truck and a head set, the headset was back ordered speakers cam through fast and well packed. called up to see about the headset and got Nick he told me what had happened I understand with the virus going around and was willing to wait but he said do i mind if he looks for another one with the same specs for the same price and I said sure being i looked at all the models that fit my truck and he came up with one that was better for what i needed, we got disconnected mid way and thought this is great I'll call back and get some one else and start from beginning but to my surprised Nick called back and we finished. Thanks for the great site and fine service you give..
Travis was awesome and very helpful I will definitely be going through Sonic for all my stereo needs