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March 1, 2014 (Kaan from Kansas City)

Lucas L. is one of the best customer service representatives I had to homer to work with! Thanks again for your help!

February 27, 2014 (Eastern)

Great customer service. I love doing business with them. Its always a pleasure. I had a mishap with my package being delivered. They are taking great care of what happened. Grade A in my book. Thank you.

February 26, 2014 (K from Anaheim, CA)

Awesome customer service from Zach F. He was quick to respond to my question.

February 25, 2014 (Bradford from Tacoma, WA)

This is not the first time I have bought from this site, and it will CERTAINLY not be the last! Every item that I purchase is exactly what is described, the service and questions that I have had in the past are always answered promptly and efficiently, and the prices are always the most competitive! Thank you for being such an awesome source for all my I.C.E. needs!!!! Look forward to continuing to give you my business!!!!

February 25, 2014 (Daniel from Sanford, NC)

The team there is very helpful thus far in my first order from them. If shipping is as stated and products are as stated then I foresee myself doing more business. The only downside is when I tried to call and do a verification there lines were busy for a few hrs.

But other than that so far I am pleased.

February 24, 2014 (CJ)

Great customer service and super fast shipping. Will buy from them again.

February 24, 2014 (Matt from Santa Clarita,CA)

Very pleased, excellent Tech Support/Customer Service. The items that I needed, they had in stock and at a great price. Order placed on will-call, went down and picked up my parts and no waiting. I'll definitely recommend Sonic Electronix to all my friends.....Keep Up The Good Work!!!!!

February 24, 2014 (Adam from Sterling, MA)

Awesome guy, quick and easy to deal with. Thanks!

February 24, 2014 (Ryan W. from Niagara Falls, NY)

These guys are the best! I've had such an amazing experience with Sonicelectronix that I stopped buying from their #1 competitor and exclusively buy from here now. Customer service and the commitment to satisfying the customer is years beyond other sites I've purchased from. I bought a CD player and it had a defective microphone and they were prompt with the RA and everything I bought was processed and shipped expeditedly.

February 24, 2014 (saskure from Rialto, CA)

Helpful customer support. Got straight to the point and answered my question. Keep up the good work

February 22, 2014 (Danny from Orl, FL)

You guys are the greatest, thanks for your support, eagerness to help and most of all THE WONDERFUL DISCOUNTS! #teamsonic

February 21, 2014 (Martin from Missoula, MT)

Love my new headphones! Thanks for your great service and support.

February 21, 2014 (Junior from Ohio)

Justin was very helpful in fixing my order! Thank you very much! I really enjoy shopping from Sonic Electronix!

February 21, 2014 (Geezy from baton rouge)

i just spoke with Jacob about an ordered i placed on your web site and i forgot to include the promo code so i called your customer service line and Jacob was a great help. he resolved the issue and offered awesome customer service..

February 20, 2014 (ggprail from Alden,NY)

Great products and very, very good customer service. Will get all of my electronics needs right here. also great prices!

February 20, 2014 (jgmedina76 from San Antonio, Tx)

I am amazed at the customer service speed in replying to my inquiry. I applaud Sonic Electronix and am looking forward to purchasing my electronic needs from such a caring entity. Thank You!

February 20, 2014 (kurtjahn from bay area)

I have been ill for 7 years on disability, so I have had a lot of time on my hands. you guy at sonic electronix, have kept me busy over the past two years fixing up a 20 year old car. yes I look stupid driving down the street booming but having so much fun, considering what I have to deal with. Great service over phone, great employees, great prices, and just a great service. keep it up!

February 19, 2014 (Rich from Clermont, FL)

I just called customer service to inquire about an old return I made back in Nov 2012 (it's Feb 2014 now). I would have assumed that they would have dropped me off their records for lack of activity. Not only did they not do that, the agent knew who I was by my phone number...had my account called up and told me how to re-access the account online. He helped me make a purchase using the refund I had and had my order shipped. This happened in less than ten mins!

On the three occasions I have done business with Sonic, they have treated me with great service and super prices!!

Thanks folks, I will be returning (no pun intended) again!

Rich

February 19, 2014 (xjesse92x from tucson, az)

I love sonic electronix they have the best prices around I dare anyone to find better prices, this is the only site I can find nvx equipment other then there site I come on here just to kill time that's how much I love it :)

February 19, 2014 (MANUEL GUSTAVO CORONA BANDA)

I RECEIVED ORDERS, ALL THANKS TO THE SUPPORT SERVICE, I WOULD LIKE TO KEEP BUYING, THEY ARE A DEPENDABLE COMPANY

THANK

February 19, 2014 (Deborah658 from Folsom CA)

Fantastic Kappa's are bright separate highs low loaded in 2013 Pruis V wow. Sonic so quick no hassle lightening shippers.

February 18, 2014 (mtbrider1196)

The support staff at Sonic Electronix is the best that I've ever dealt with. Combine this with the free shipping on my order, and you'll find Sonic Electronix to be the most pleasant company to deal with.

February 17, 2014 (63dub from Tucson, AZ)

I ordered Infinity Kappa One amp, the price was unbelievable and the shipping was even quicker. I've never had anything at my door so quick. I will definitely be ordering from them again.
What more could you ask for? I would recommend them to anyone.

February 17, 2014 (Dahveed18 from Flint, MI)

Victoria C. Has been nothing but helpful with assisting me choose another product to order since the original product I purchased went on backorder. Sonic Electronix is clearly a leader in customer service with a great line of products available!

February 17, 2014 (dsn)

I was impressed with Larson and how he handled my shipping issues. I will continue to do business with Sonic.

February 17, 2014 (juan manuel from madrid)

hola, buenas, ha ido todo bien y muy completo con todos sus cables para montarlo en mi coche que gracias a eso me ha sido mas facil si no hubiera sido por el idioma que no tiene espaņol me hubiera parecido mucho mas facil aun, en total bien contento con mi compra, el transporte bastante regular me ha parecido en confianza lo digo muy tardio y me cobraron mas comisiones aun, por lo demas contento con el aparato de momento, un saludo

February 17, 2014 (PTG from Binghamton, NY)

I ordered some parts for a friends car, just a pair of speakers and some installation parts. I had never ordered from SonicElectronix before, but I did for this purchase because it was the best price we could find. Everything came fast and well packaged, although I only received one of the packs of zip ties when I should have gotten more. But that isn't anything a quick email to customer service didn't fix. Awesome prices, Awesome shipping, Awesome support and just an Awesome place to shop. Thanks so much SonicElectronix!

February 14, 2014 (raymondo)

I appreciate the fast responses time to my email and also appreciate the helpful info that I was given.

February 13, 2014 (Rob from Brighton, MI)

Wow Sonic your company has really the best communication, as a rep called to ask my about a question i applied to an order and when she couldnt answer my question she connected me to an experienced installer who easily addressed my question...way too cool...by far my best experience shopping on line.

February 13, 2014 (Leo from Miami, FL)

Great Service! Couldn't have asked for an easier process with a Vendor! Speedy responses!

February 13, 2014 (John from AZ)

Ordered f/r speakers for my Integra and after they shipped and prior to receipt, through some mixup, I found out the shipped rear speakers were the wrong size. Contacted Sonic and they shipped me the correct rear speakers next day delivery without charge. Also received a UPS return label to send back the incorrect rear speakers. Received both packages the next day, drop in installation for all 4 speakers and they sound great. My first experience with Sonic and I find they have excellent selection, pricing, items safely packaged, and above all....superb customer service. Will shop again and recommend them.

February 12, 2014 (Nick)

Thank you so much! I love sonicelectronix.com and I love the customer support. I will always be returning here to make purchases.

February 11, 2014 (Dav)

Quick respond and good service, very nice!

February 11, 2014 (Flower from Flower Mound Texas)

Michael A is very helpful. Thank you for such a quickresponse. Excellent customer service!!

February 11, 2014 (Randy from Valencia)

Extremely Personal and Professional! Even though I think I know electronics, Allyn came by to personally explain my New System and Pair my Phone. I looked up Professional, Responsible and Ethical in a thesaurus and all three listed Sonic Electronix!

February 11, 2014 (Taylorian from ND)

Thanks Zach F. for catching my mistake and helping me to correct it...Getting the correct parts will help me to make my wifes install go smoothly.

February 11, 2014 (Erich Batchelor from Iowa)

I always used to buy from onlinecarstereo for the lower prices, than I looked here to compare and the prices are the same if not better. To top it off the customer service I received was super fast and straight forward. You have definitely got a new customer! Thank you!!

February 10, 2014 (scott from Washington)

Wes McDonald sales support was absolutely phenomenal.

In short, we talked on the phone four separate times over two days with about 4+ hours of talk time with the last 1.5 call being 1.5 hours AFTER he suppose to go home on his Friday...

Expanded, I'm a huge car audio guy like I'm sure most of us are. well this is the first time i was able to build a system from front to back. Buying everything at once was difficult because its easy to miss things here and there so i sent a copy of my cart contents to the sales department just to insure everything was on track, good, quality, matches, etc.
The next day (i sent the email late the night before) i got a call from Wes and he was like "hey i got your email lets talk about it" i personally was blown away because i was expecting some sort of short email back saying "everything looks fine" and being no help... haha.

So we got to talking and i had just gotten to work so i asked to call back the next day. then i got a call the next day and talked for a while, i had to get some stuff done before work and he had to take his mandatory break. so i asked him to call me back in a hour. well i lost track of time and looked at the clock and i knew his shift ended at 3:30 and it was about 3:20 so i gave him a call and the line was busy. being super excited and very impatient i called back hoping to finish up with another sales person. well the other guy had said Wes' name out loud as he was walking out the door. He heard his name, turned around and signed back in to his computer and talked another 1.5 HOURS. wow i was shocked! but wait... maybe he was just trying to make an extra sale, although, i work in a place where my co-workers leave early all day long and make no effort to stay later nor make more money. so i felt its more than just a sale to him, like he actually cares! phenomenal!

so the actual conversation was all business. went down into the details of this brand and that brand and they used to be good this and they are bad that. etc. car audio talk. overall getting me to changed to almost all of his recommendations (but i researched each one before making the final purchase)

Overall, Wes is awesome. Give him a raise/promotion. He makes customers for life.

thanks,
Scott

February 8, 2014 (Greg)

I absolutely love Sonic Electronix! Their service is top notch!

February 7, 2014 (Allen)

Great customer service, will be buying more real soon.

February 7, 2014 (Tom from reno nv)

Had a cpl issues w processing and shipping . I contacted customer service and they helped me understand the process and cleared up any misunderstandings I may of had. Quick , polite , and courteous. Thanks sonic. I will be buying more products from this place.

February 6, 2014 (Sean)

Returning process went real smooth with sonic electronix. Week on my part to send it back, 2days express from sonic to actually return my product. Great service and I felt valued as a customer. Thanks

February 6, 2014 (James from CA)

I purchased a pioneer head unit and all the necessary harnesses and installation parts for my vehicle. Everything fit and worked as promised and the price was significantly cheaper than other top name electronic vendors. And to top it off, shipping was free and fast! I definitely recommend Sonic Electronix for any home/car audio or video needs and plan on buying from them in the future.

February 6, 2014 (Ray from aurora IL)

Christopher Wright was an extremely helpful I will definitely be calling him whenever i make future orders here and i shop here all the time

February 5, 2014 (Bill from Plano, IL)

I purchased the Pioneer AVIC X850BT,Axxess GMOS-08, Axxess ASWC-1, Scosche GM1599B and Scosche MDA1B for installation in a 2005 Chevy Equinox. I had an issue with the existing remote start system after the install. Anthony Beck with Sonic's tech department was able to help me resolve my issue within a couple of calls and emails.
Thanks for all of your help. I will definitely be ordering again from you guys.
Bill

February 5, 2014 (Aaron from Pekin Illinois)

You guys got back with me with a understandable reason. We got hit by crappy weather also and I never took that into account. Thank you for the response .

February 5, 2014 (Allen from corry, pa)

Very easy to deal with.knows about the stuff they sell. Will be making future purchases thanks kyle.

February 5, 2014 (Supakadoo from Utah)

Ended up finding a kicker 4 gauge amp kit from Sonic Electronix. It was marked as 50% off, figured marketing hype. It wasn't hype at all, shopping around the kit I wanted was $110+ on other sites. I picked it up here for $75 ($74.99 all said and done with free 2 day shipping). Said it would show up in 2 days and it showed up in 2 day. Very pleased with my first purchase, plan on making another here soon.

February 5, 2014 (Joel from LA)

Even though there was address and order entry issues, it was all good. After delivery, which was 2 days earlier than scheduled, the sound of the Teac Micro System was very good. Even my girlfriend said that it sounded great. The sub and the speakers were engineered for top performance together with the head end unit. Power is more than adequate for a LA apartment (small). I intend to buy another for backup/gifting shortly if in stock. My expectations have been exceeded by a large margin. This order keeps it real and keeps it good. Unlike life, it keeps it really good.

February 4, 2014 (Simon from Orlando)

excellent, detailed, and timely response. very professional thank you