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May 16, 2014 (Richard from Dearborn, MI)

Called about Rosen CS-CR1210 Car Stereo/Navigation unit to see if it fits in my 2014 Dodge Grand Caravan, as it was unclear from your website.

Zach was very helpful in finding additional information and determining that it would fit.

Ordered the unit and a backup camera as well.

Appreciate the service Zach provided.

Richard Shirley

May 15, 2014 (Jacob from Shreveport, LA)

Sonicelectronix is the best place to buy any stereo equipment I have two things from them already In 4 months and I love them best bang for my buck out there. Excellent shipping everything takes 2 days free shipping and customer service is fast at responding when there is a issue hands down 5 star company that deserves to be called the best.

May 14, 2014 (Dj)

I had a problem tracking my order through my account due to the fact I used guest checkout when I had an account. I emailed the support email with my problem and within an hour I had recieved confirmation that my problem was solved and I could trace my package easily. Sonic electronix was very very helpful and I am very pleased with their customer service.

May 13, 2014 (Dlow)

Top notch. If and whenever I have an issue these guys are on it and I get results with the hour. During an install I needed terminals fast and ordered them from some shop in jamaica queens and it took them 6 days to deliver my stuff. After the second day I ordered the same stuff from sonic and I got it a day and a half and the other order showed up two days after that.

May 13, 2014 (CSCStang from OC CA)

I believe I had a few different salesmen that helped me, but it was definitely a great experience. I had a lot of questions and they were answered almost immediately. I was looking at two different brands of subs and Sonic carries only one of them, the NVX VSW's. I sent 2 emails to the other brand (Sundown) and never got a reply from them, so i spent the money at Sonic. Thank you. I can't wait to get the subs and put them in!

May 11, 2014 (yosef from coral springs, florida)

Totally perfect, sensible and informed customer service. Keep up the good work !
Looking forward a good business relationship.
Bravo !

May 10, 2014 (J from NC)

It was a pleasure placing an order at Sonic's Thursday 05/14.

Mr Wright was most knowledgable about products and took time

to explain their application.

I highly recommend this retailer! Good work Christopher.

May 10, 2014 (Js from NC)

It was a pleasure placing an order at Sonic's Thursday 05/14.

Mr Wright was most knowledgable about products and took time

to explain their application.

How highly recommend this retailer! Good work Christopher.

May 9, 2014 (Tony from Riverside CA.)

To: Mr.Justin H.
Customer Commitment Team (CCT)
Sonic Electronix, Inc.

Thank you for your responce. You answered all my questions concerning the Square Trade Warranty.

May 7, 2014 (Ryne)

Excellent customer service! I found out that the item I ordered was on backorder. I was promptly notified of this fact and provided a brief apology for the wait. I greatly appreciate being informed and the company (and customer satisfaction specialist) working to ease this issue. This is one of the few times a company has actively reached out to keep me up-to-date on a purchase.

May 7, 2014 (Ms)

These guys are great! Response was very quick and very helpful.

May 7, 2014 (Mark from South Carolina)

I needed speakers that would fit inside of old drive-in theator housings that would compliment the new radio that I installed in my 1974 VW Hippie bus. I was able to purchase four great four inch speakers that fit plus sound great! The service was fantastic, reasonable priced and fast. I highly recommend them.

May 6, 2014 (Tom from Bellingham Wa)

Can't be happier with customer support. Great follow up and no promises made that were not kept. No hassle.

May 6, 2014 (Nguyen from Millington, NJ)

Great price. Fast shipping. Sweetened with great customer service.

May 5, 2014 (Epp from Henderson, NV)

I ordered a head unit through eBay from Sonic and I immediately received an email stating the item was on back order. I was also given a direct phone number to call to see if I wanted to get another item similar that was in stock. I opted to take the item in stock and not only did they give me a better price for a newer product, but it was shipped right away. I received my head unit within a couple days. I was completely satisfied with my experience and would recommend Sonic to anyone. I will be buying again soon. Thank you Sonic Electronix for the amazing customer service.

A Satisfied Customer

May 4, 2014 (Paul from New Bern, North Carolina)

I have used sonic electronix several times now. I have always called and dealt with Chris (ext 2904). His customer sercice is outstanding and his knowledge about your products is nothing short of exceptional. Unfortunately we hve had a couple of mishaps with defective products; however because of the distinguished customer service and willingness to fix the situation, I will continue to purchase from sonic elextronix. I also continue to tell people in the dual-county area of the great products and sercice from this site.

May 3, 2014 (Lorett)

Justin helped me a lot! He was able to choose amp for my subwoofer. It was a quick and helpful response! 5 stars!!

May 3, 2014 (Stang)

I just wanted to say that my issue was answered to by Lucas very quickly and I have received the correct item in a very timely manner. Thank you for all your help.

May 3, 2014 (Grahamdunbar from Bc, canada)

Awesome job. Very quick turnaround on my defective tweeter. Very fast communication and all my questions were answered very well. Will definitely be ordering again soon.

May 3, 2014 (Grahamdunbar from Bc, canada)

Awesome job. Very quick turnaround on my defective tweeter. Very fast communication and all my questions were answered very well. Will definitely be ordering again soon.

May 2, 2014 (Gasrojo from Rigaud, Québec, Canada)

Very fast and precise answers.

May 2, 2014 (Beto from Valparaiso, CL)

very nice service

May 1, 2014 (Riliz)

I purchased a vehicle radio and speakers from Sonic Electronic. This was one of the best online purchasing experience I have had! Even their customer service was a pleasant experience. They were professional and very helpful with me and
I will shop with them again in the future!

May 1, 2014 (Aaron from Candler, NC)

Great people to work with. Never had given me a problem over the almost four year span that I've dealt with them. Always geniune service and a keeping of their promises for me.

May 1, 2014 (Diego from Argentina)

I was fully satisfied with the support that Lucas L gave me, and I want to thank all Sonic Electronix for the answer and support. This will be the beginning of a long term relationship

April 30, 2014 (Jeff from Fairbanks Alaska)

I have made a couple of orders with Sonic and was impressed with the customer service . They have kept me informed on what's happening with my order which is not very common these days. I will be buying from Sonic Electronix in the future and it is because of the excellent service. thanks for making my job easier.

April 29, 2014 (Shane)

Service was provided quickly and accurately. My product arrived and was received on time.

April 29, 2014 (Nick from Minneapolis mn)

Such wonderful and prompt customer service, I will definitely order again just because of how my situation was handled. Please thank the entire customer service team for helping me.

April 29, 2014 (Andrew)

The service fixed my problem in a matter of a few minutes

April 27, 2014 (Chaussky from Moscow, Russia(RF))

Zach f. good employee of your company. Polite and clearly explained about this product that I liked! Specialist business! Best regards Semen Chausy.

April 26, 2014 (Jimmy from Weatherford Texas)

Chris was a great help. He answered all my questions

April 25, 2014 (Adrian from Tampa, FL)

Today I spoke with Christopher Wright I was very pleased with his ability to fully answer all my questions. I always come to SE for all my online shopping & now I know who I'll be asking for. You should too.

April 25, 2014 (teven from Miami, Fl)

The communication and speed of this company is unmatched. There insite and willingness to give it to not just customers that buy from them but anyone that has a question. All of the products I've bought from them has been exactly as described and have worked for the exact reason it was intended for. I love this company and almost never shop anywhere else. If I do go somewhere else, it's because they don't sell that product. Sonic electronix is the best, hands down.

April 21, 2014 (Michael from South Carolina)

I installed an amp and needed to upgrade the speakers in the soundbar on my Jeep Wrangler. I had the good fortune of calling Justin for advice at Sonic.

Justin asked me intricate details about my setup and made a recommendation along with second option. He was very knowledgeable, articulate and thoughtful.

Kudos to Justin and Sonic Electronix!

April 21, 2014 (David from Hungary, Budapest)

I appreciate Zach F's quick response to my inquiry (SE-1928411-SE), sometimes it is the promptness of the assistance is what separates a good service from great. Thanks again Zach and SonicElectronix, looking forward to receiving my Denon AH-C300.

April 18, 2014 (seby from United States)

Being completely new to the stereo and sound world. The long list of various products out there can be a little intimidating to a newbie. So i gave a call to Jacob M, he guided me through every nut and bolt that i needed to get my car sounding awesome. In this day and age where there is a car audio specialist store in every corner, its important to stay one step ahead of the game. Personally i think good product and prices is absolutely crucial but customer service is always paramount and sonic electronix never seems to fail.

April 17, 2014 (Danny from Orlando, FL)

I would like to send a just because thank you to the guys at Sonic Electronix. The service is wonderful and prompt responses. You have a customer forever in me as long as you guys keep selling good product.


April 16, 2014 (amir)

Fantastic and swift service. Shipped out the order the same day as well as responding to my inquiry.

April 16, 2014 (mw from Birmingham,Al)

Customer service has been excellent so far. I chose Sonic because of their reputation of great service and knowledge of the products they offer

April 16, 2014 (Tim)

As always exceptional service. I have "Liked" your page on Facebook and will make sure I refer any friend looking for a good deal on the latest electronic devices and gadgetry.

Thanks so much,

Tim Burns

April 15, 2014 (dson from IL)

Zach F could not have been more helpful! After having an issue with my return he got me the info I needed right away. Thanks so much!

April 14, 2014 (Dylan from Western ma)

Excellent customer service and fast shipping.. We had one issue with an incorrect part but the situation was handled fast and professional.. I recommend this company and will order again

April 12, 2014 (Thaliecoccinelle from Quebec Canada)

I had a small problem with an MP3 that I bought at Sonic Electronix. They offered me the best service! They applied the warranty and returned me a new MP3! I highly recommend Sonic Electronic!

April 11, 2014 (Max B. from Louisville, KY)

GREAT Service!
They did mess up my order, but they sorted it out quickly and professionally, made up for their mishap in a very satisfactory way!
Things can go wrong, but it's how you fix the problem what it is really important. Kyle on the phone was very friendly and very helpful!
Will definitely keep using this store!

Keep up the great work!


April 11, 2014 (JWade from South Milwaukee, WI)

I had never heard of Sonic Electronix before and was skeptical at first. After one conversation with the techs I was amazed. The team is extremely knowledgeable and eager to help with any questions I had. Honestly one of the best experiences I have had with an online company. They will beat ANY price out there and are extremely fast with shipping equipment.I had requested to get something ship out same day and they worked hard to make it happen. Again, EXTREMELY SATISFIED CUSTOMER. I will be doing all my electronics shopping through Sonic Electronix from now on. Thanks Again Guys!

April 9, 2014 (Chetan from INDIA,Mumbai)

Sonic has been a thorough professional guys when it comes to making their customers satisfied.thou being way far in Mumbai they have come out of their way to resolve my buying and delivery troubles cause of international shipping.
A big thumps up to them I have never seen such professional approach towards a single customer.
Keep.up the gr8 work.

April 9, 2014 (blank)

Thanks for the great service.

April 8, 2014 (Italo from Berkeley CA)

Truly great customer service.
You guys are awesome!!!!


April 7, 2014 (James from fortuna, Ca)

excellent customer support had a problem ordering my battery call and with in 5 minutes had the problem fixed also this is easily the best web site I've ever ordered from very simple to navigate and find what im looking for just can't say enough good stuff about it

April 7, 2014 (Lonny from Boise,ID)

Thanks, guys that's awesome of you to do that. Because I didn't know sonic bucks expired. Thanks again