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June 12, 2014 (SB)

Very fast at responding back to emails. Quick shipping great customer service. Will buy from again

June 11, 2014 (Adam from Bolton, MA)

Khourin A. was fantastic, got back to me withing a couple hours! did exactly what I asked and with no hassle to me what so ever!

June 4, 2014 (Alfredo from Paterson newjersey)

Happy with my purchase thanks sonic electronix

June 4, 2014 (John from Dallas, TX)

Customer Service is fantastic! Quick Shipping and very happy.

June 2, 2014 (Tnt)

Due to an error on my part, Sonic was quick to correct the situation, offer a refund and provide the best customer service I have experienced this year. I would definitely purchase from them again.
Bill

June 2, 2014 (Skyhigharris from Alabama)

Kyle did an excellent job make sure my order went through correctly and until I get my product at this point I am 100 percent satisfied.

June 2, 2014 (dilon from elpaso tx)

I spoke to a representative today who went above and beyond to assist me with my purchase , made everything quick and easy EXCELLENT REPRESENTATIVE great service polite and easy to talk to.

June 1, 2014 (Loernae from Toronto, ON Canada)

John was super helpful in assisting us with our choice of a replacement marine radio for our wakeboard boat. He walked us through the possible replacement options based on our requirements and we placed the order which should hopefully arrive via before we head up to our cottage next Friday afternoon. Thanks John!

May 31, 2014 (Trouble from Austin,tx)

Just ordered some new Rockford gear for my ride. John was quite helpful and informative. I did stump him on one thing though, but we did figure it out. I appreciate the wonderful customer service I received. Such a relief after ordering other products through their competitors and getting horrible customer service and getting charged for something I didn't order. John even got me a price match that made me an even happier customer. I will definitely be ordering more from this site in the future for my boat and other vehicles. Truly stellar customer service.

May 30, 2014 (Dee)

Very helpful my go to store for electronix thanks guys.

May 30, 2014 (Damaris)

I would like to thank Jacob Merle for a wonderful job in helping me and my son Jorge with the speakers. I would be more than glad to do business again with Sonic Electronix. you have a great team. Again thank you Jacob for helping us with this matter. Damaris and Jorge Rivera.

May 27, 2014 (Jadie from Anacoco LA)

Sonic has been the best Seller I've dealt with on eBay...-prompt service, exceptional Customer Care, product exactly as described. Great follow up. Will definitely recommend this Seller to friends.

May 27, 2014 (Peter)

Phenomenal Customer Service! Daniel was certainly amazing in assisting me with my order, he's very patient, friendly, and helpful. I will certainly do business again with them in the future!

May 27, 2014 (chris from st pete fl)

good fast helpful service

May 24, 2014 (dgh from nutley nj)

great service, great prices, phone help was the best. this will be my only online electronics site!

May 23, 2014 (Mike from Canada)

Helpful, friendly and fast shipment. Living in Canada online car audio shopping is a little sketchy but I am 100% satisfied and highly recommend Sonic to all. I will continue to shop here!!!

May 23, 2014 (Ron from Richmond, VA)

John was outstanding in his customer service. He understood my needs and helped in assisting me with the best possible deal. I will be contacting John in the future and placing orders. Thank you Sonic Electronix team!!!!!

May 22, 2014 (max from Seattle)

I went to several car stereo installers the first bid for a 1000 dollars no sub or amp,went to a well known installer and there best sound system,they wanted $2700 dollars no amp or sub woofer, so i found sonic electronix and gave them a call i asked the nice young man that i needed a good sound system and gave him the quotes from the other's and i said you have a great selection i didn't know where to start,other than the make and model of my car. So i begin to ask did you buy your car stereo system where you worked, he said yes, and how long he was with sonic electronix, So i said i want you to shop for me like your buying for your self, and at the same time think about saving money,so i waited about 15 minutes and he gave me the list and price,was $536.00 that ALONE blew me away. then when i got my stuff 2 days later i started crying it was way more than i expected and if i were to purchase same system at store i would have been well over 1500. Thank you Sonic your the greatest. you get a 10 on satisfied, shipping, quality, YOU ARE TOTALY AWESOME

May 20, 2014 (Robert)

very prompt and reliable service a pleasure to deal with and would buy from them again

May 20, 2014 (Eric from Garden Grove, CA)

Just wanted to stop by and say that Christopher Wright, did an exceptional job when i called in about questions i had about an order i was going to place. He really did help me out with any questions i had and also made sure that i was not getting the wrong product, because of my mistake of not reading all the way.

May 19, 2014 (Jackson from Hadley,MA)

The best customer service I ever meet for this two years shopping online. Most retailer will cancel the order when out of stock. But Sonic Electronix have patient to contact with customer to choose another product with promo price.

May 19, 2014 (sportman from magnolia, tx.)

If sonic electronix can't help you then you simply can't be helped. They will do whatever it takes to help you within their field of expertise.I am so glad I found sonic, I have spent well over $1000 at sonic and have not regretted a dime. Thanks Sonic and keep doing what your doing, it works.

May 17, 2014 (Dely from Mesa, Az)

I bought 2 for both pos and neg terminals, I had not problem with either one fitting. These cleaned up my battery terminals and look good.

May 16, 2014 (B from Harrisburg, Il)

I have recently made some purchases from Sonic Electronix. The only thing better than their prices is their customer service! I've emailed them with several questions and always get a quick and knowledgable response. They answer with great detail! A+ service!

May 16, 2014 (Richard from Dearborn, MI)

Called about Rosen CS-CR1210 Car Stereo/Navigation unit to see if it fits in my 2014 Dodge Grand Caravan, as it was unclear from your website.

Zach was very helpful in finding additional information and determining that it would fit.

Ordered the unit and a backup camera as well.

Appreciate the service Zach provided.

Richard Shirley

May 15, 2014 (Jacob from Shreveport, LA)

Sonicelectronix is the best place to buy any stereo equipment I have two things from them already In 4 months and I love them best bang for my buck out there. Excellent shipping everything takes 2 days free shipping and customer service is fast at responding when there is a issue hands down 5 star company that deserves to be called the best.

May 14, 2014 (Dj)

I had a problem tracking my order through my account due to the fact I used guest checkout when I had an account. I emailed the support email with my problem and within an hour I had recieved confirmation that my problem was solved and I could trace my package easily. Sonic electronix was very very helpful and I am very pleased with their customer service.

May 13, 2014 (Dlow)

Top notch. If and whenever I have an issue these guys are on it and I get results with the hour. During an install I needed terminals fast and ordered them from some shop in jamaica queens and it took them 6 days to deliver my stuff. After the second day I ordered the same stuff from sonic and I got it a day and a half and the other order showed up two days after that.

May 13, 2014 (CSCStang from OC CA)

I believe I had a few different salesmen that helped me, but it was definitely a great experience. I had a lot of questions and they were answered almost immediately. I was looking at two different brands of subs and Sonic carries only one of them, the NVX VSW's. I sent 2 emails to the other brand (Sundown) and never got a reply from them, so i spent the money at Sonic. Thank you. I can't wait to get the subs and put them in!

May 11, 2014 (yosef from coral springs, florida)

Totally perfect, sensible and informed customer service. Keep up the good work !
Looking forward a good business relationship.
Bravo !

May 10, 2014 (J from NC)

It was a pleasure placing an order at Sonic's Thursday 05/14.

Mr Wright was most knowledgable about products and took time

to explain their application.

I highly recommend this retailer! Good work Christopher.

May 10, 2014 (Js from NC)

It was a pleasure placing an order at Sonic's Thursday 05/14.

Mr Wright was most knowledgable about products and took time

to explain their application.

How highly recommend this retailer! Good work Christopher.

May 9, 2014 (Tony from Riverside CA.)

To: Mr.Justin H.
Supervisor
Customer Commitment Team (CCT)
Sonic Electronix, Inc.

Thank you for your responce. You answered all my questions concerning the Square Trade Warranty.

May 7, 2014 (Ryne)

Excellent customer service! I found out that the item I ordered was on backorder. I was promptly notified of this fact and provided a brief apology for the wait. I greatly appreciate being informed and the company (and customer satisfaction specialist) working to ease this issue. This is one of the few times a company has actively reached out to keep me up-to-date on a purchase.

May 7, 2014 (Ms)

These guys are great! Response was very quick and very helpful.

May 7, 2014 (Mark from South Carolina)

I needed speakers that would fit inside of old drive-in theator housings that would compliment the new radio that I installed in my 1974 VW Hippie bus. I was able to purchase four great four inch speakers that fit plus sound great! The service was fantastic, reasonable priced and fast. I highly recommend them.

May 6, 2014 (Tom from Bellingham Wa)

Can't be happier with customer support. Great follow up and no promises made that were not kept. No hassle.

May 6, 2014 (Nguyen from Millington, NJ)

Great price. Fast shipping. Sweetened with great customer service.

May 5, 2014 (Epp from Henderson, NV)

I ordered a head unit through eBay from Sonic and I immediately received an email stating the item was on back order. I was also given a direct phone number to call to see if I wanted to get another item similar that was in stock. I opted to take the item in stock and not only did they give me a better price for a newer product, but it was shipped right away. I received my head unit within a couple days. I was completely satisfied with my experience and would recommend Sonic to anyone. I will be buying again soon. Thank you Sonic Electronix for the amazing customer service.

Sincerely,
A Satisfied Customer

May 4, 2014 (Paul from New Bern, North Carolina)

I have used sonic electronix several times now. I have always called and dealt with Chris (ext 2904). His customer sercice is outstanding and his knowledge about your products is nothing short of exceptional. Unfortunately we hve had a couple of mishaps with defective products; however because of the distinguished customer service and willingness to fix the situation, I will continue to purchase from sonic elextronix. I also continue to tell people in the dual-county area of the great products and sercice from this site.

May 3, 2014 (Lorett)

Justin helped me a lot! He was able to choose amp for my subwoofer. It was a quick and helpful response! 5 stars!!

May 3, 2014 (Stang)

I just wanted to say that my issue was answered to by Lucas very quickly and I have received the correct item in a very timely manner. Thank you for all your help.

May 3, 2014 (Grahamdunbar from Bc, canada)

Awesome job. Very quick turnaround on my defective tweeter. Very fast communication and all my questions were answered very well. Will definitely be ordering again soon.

May 3, 2014 (Grahamdunbar from Bc, canada)

Awesome job. Very quick turnaround on my defective tweeter. Very fast communication and all my questions were answered very well. Will definitely be ordering again soon.

May 2, 2014 (Gasrojo from Rigaud, Québec, Canada)

Very fast and precise answers.

May 2, 2014 (Beto from Valparaiso, CL)

very nice service

May 1, 2014 (Riliz)

I purchased a vehicle radio and speakers from Sonic Electronic. This was one of the best online purchasing experience I have had! Even their customer service was a pleasant experience. They were professional and very helpful with me and
I will shop with them again in the future!

May 1, 2014 (Aaron from Candler, NC)

Great people to work with. Never had given me a problem over the almost four year span that I've dealt with them. Always geniune service and a keeping of their promises for me.

May 1, 2014 (Diego from Argentina)

I was fully satisfied with the support that Lucas L gave me, and I want to thank all Sonic Electronix for the answer and support. This will be the beginning of a long term relationship
Regards

April 30, 2014 (Jeff from Fairbanks Alaska)

I have made a couple of orders with Sonic and was impressed with the customer service . They have kept me informed on what's happening with my order which is not very common these days. I will be buying from Sonic Electronix in the future and it is because of the excellent service. thanks for making my job easier.