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Had a situation where my package was delivered, once open noticed that it was damaged. Called spoke with Tyler, he listen to me explain the situation and took care of the manner. Hopefully I won’t encounter any more problems in the future with any other orders but if it was to happen I would hope that it was Tyler that answered on the other end.
I ordered a JVC stereo on July 5th 2020. I didn`t expect a normal delivery time due to the virus situation. Four days later it is sitting on my porch! WOW!!! I also had a couple of questions regarding the installation. Took a few minutes to get through(understandable) and I reached Cory. Great knowledge of the product and also where to get info needed. Very nice person.
I will use Sonic anytime I need electronics.
I appreciate their service and product.
I am writing to thank Travis, who gave me extremely knowledgeable, friendly, and fast service when I called to get set up with a new Pioneer AVH-2500NEX head unit and backup camera for my 2009 Rabbit. The process could not have been easier or more pleasant. I am looking forward to receiving and getting these products installed!
This was my first purchase with Sonic Electronix and I look forward to buying from you again...and referring you to others.
Thanks again, Travis!
Ron Marcus
I want to say I made my first order today and I am very please oh how well the process went. I spoke with the sales person named Dustin. He was able to provide me with each model number of items I needed for a proper install to my factory wiring for my vehicle. I was able to view everything on the website so I could print out a screen shot for my records. He did not try to up-sale me on things I didn't need. I knew about this site before but never used them. I am here to say that this company is better than Crutchfield. They have a lot more to choose from and the prices are more reasonable as well. Give them a try, you will be happy.
When I decided to replace my outdated factory stereo in my 2009 Mercedez ML350, I scoured the internet looking for the best deal but also a reputable company and everything pointed to Sonic Electronics. It was easy to order from them online and when I did have questions, although a little long on the hold times (due to covid-19) the guys were very knowlegable and great to work with and when I went to make a return on several things I didn't need, Sarah, in returns was awesome. She was patient and took very good care of me. Thanks Sarah!
Easily one of my favorite companies I've worked with. Travis N with the sales team is a huge help and was super easy to work with and super helpful the whole time. Always a pleasure ordering from you guys.
i have a radio and amp package just stop working.its been 6 months for sub package and 7 months for radio.was waiting on phone for 45 minutes yesterday and today.money is tight now for every one now,covid19 is taking its toll on us all.lets be fair and exchange items or give cash back.
The customer service is AMAZING!!! I placed an order and the item was out of stock, but Travis was a big help with finding me a replacement AND it was a better option than I originally purchased!! I will return for future purchases for sure! Thank you Travis & everyone at Sonic Electronix.
If you want to spend that stimulus $ and get that car stereo pumping, talk to Travis N. At Sonic Electronix, I’ve made multiple purchases through him and couldn’t be happier. Very helpful and knowledgeable and he was able to give me a few deals that their competitor couldn’t. He’s a great contact to have for audio gear and he really does deserve some recognition by his company. Email him at if you are interested. He can put together package deals too, like amp/ sub combos. Thanks Travis