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May 1, 2014 (Aaron from Candler, NC)

Great people to work with. Never had given me a problem over the almost four year span that I've dealt with them. Always geniune service and a keeping of their promises for me.

May 1, 2014 (Diego from Argentina)

I was fully satisfied with the support that Lucas L gave me, and I want to thank all Sonic Electronix for the answer and support. This will be the beginning of a long term relationship

April 30, 2014 (Jeff from Fairbanks Alaska)

I have made a couple of orders with Sonic and was impressed with the customer service . They have kept me informed on what's happening with my order which is not very common these days. I will be buying from Sonic Electronix in the future and it is because of the excellent service. thanks for making my job easier.

April 29, 2014 (Shane)

Service was provided quickly and accurately. My product arrived and was received on time.

April 29, 2014 (Nick from Minneapolis mn)

Such wonderful and prompt customer service, I will definitely order again just because of how my situation was handled. Please thank the entire customer service team for helping me.

April 29, 2014 (Andrew)

The service fixed my problem in a matter of a few minutes

April 27, 2014 (Chaussky from Moscow, Russia(RF))

Zach f. good employee of your company. Polite and clearly explained about this product that I liked! Specialist business! Best regards Semen Chausy.

April 26, 2014 (Jimmy from Weatherford Texas)

Chris was a great help. He answered all my questions

April 25, 2014 (Adrian from Tampa, FL)

Today I spoke with Christopher Wright I was very pleased with his ability to fully answer all my questions. I always come to SE for all my online shopping & now I know who I'll be asking for. You should too.

April 25, 2014 (teven from Miami, Fl)

The communication and speed of this company is unmatched. There insite and willingness to give it to not just customers that buy from them but anyone that has a question. All of the products I've bought from them has been exactly as described and have worked for the exact reason it was intended for. I love this company and almost never shop anywhere else. If I do go somewhere else, it's because they don't sell that product. Sonic electronix is the best, hands down.

April 21, 2014 (Michael from South Carolina)

I installed an amp and needed to upgrade the speakers in the soundbar on my Jeep Wrangler. I had the good fortune of calling Justin for advice at Sonic.

Justin asked me intricate details about my setup and made a recommendation along with second option. He was very knowledgeable, articulate and thoughtful.

Kudos to Justin and Sonic Electronix!

April 21, 2014 (David from Hungary, Budapest)

I appreciate Zach F's quick response to my inquiry (SE-1928411-SE), sometimes it is the promptness of the assistance is what separates a good service from great. Thanks again Zach and SonicElectronix, looking forward to receiving my Denon AH-C300.

April 18, 2014 (seby from United States)

Being completely new to the stereo and sound world. The long list of various products out there can be a little intimidating to a newbie. So i gave a call to Jacob M, he guided me through every nut and bolt that i needed to get my car sounding awesome. In this day and age where there is a car audio specialist store in every corner, its important to stay one step ahead of the game. Personally i think good product and prices is absolutely crucial but customer service is always paramount and sonic electronix never seems to fail.

April 17, 2014 (Danny from Orlando, FL)

I would like to send a just because thank you to the guys at Sonic Electronix. The service is wonderful and prompt responses. You have a customer forever in me as long as you guys keep selling good product.


April 16, 2014 (amir)

Fantastic and swift service. Shipped out the order the same day as well as responding to my inquiry.

April 16, 2014 (mw from Birmingham,Al)

Customer service has been excellent so far. I chose Sonic because of their reputation of great service and knowledge of the products they offer

April 16, 2014 (Tim)

As always exceptional service. I have "Liked" your page on Facebook and will make sure I refer any friend looking for a good deal on the latest electronic devices and gadgetry.

Thanks so much,

Tim Burns

April 15, 2014 (dson from IL)

Zach F could not have been more helpful! After having an issue with my return he got me the info I needed right away. Thanks so much!

April 14, 2014 (Dylan from Western ma)

Excellent customer service and fast shipping.. We had one issue with an incorrect part but the situation was handled fast and professional.. I recommend this company and will order again

April 12, 2014 (Thaliecoccinelle from Quebec Canada)

I had a small problem with an MP3 that I bought at Sonic Electronix. They offered me the best service! They applied the warranty and returned me a new MP3! I highly recommend Sonic Electronic!

April 11, 2014 (Max B. from Louisville, KY)

GREAT Service!
They did mess up my order, but they sorted it out quickly and professionally, made up for their mishap in a very satisfactory way!
Things can go wrong, but it's how you fix the problem what it is really important. Kyle on the phone was very friendly and very helpful!
Will definitely keep using this store!

Keep up the great work!


April 11, 2014 (JWade from South Milwaukee, WI)

I had never heard of Sonic Electronix before and was skeptical at first. After one conversation with the techs I was amazed. The team is extremely knowledgeable and eager to help with any questions I had. Honestly one of the best experiences I have had with an online company. They will beat ANY price out there and are extremely fast with shipping equipment.I had requested to get something ship out same day and they worked hard to make it happen. Again, EXTREMELY SATISFIED CUSTOMER. I will be doing all my electronics shopping through Sonic Electronix from now on. Thanks Again Guys!

April 9, 2014 (Chetan from INDIA,Mumbai)

Sonic has been a thorough professional guys when it comes to making their customers satisfied.thou being way far in Mumbai they have come out of their way to resolve my buying and delivery troubles cause of international shipping.
A big thumps up to them I have never seen such professional approach towards a single customer.
Keep.up the gr8 work.

April 9, 2014 (blank)

Thanks for the great service.

April 8, 2014 (Italo from Berkeley CA)

Truly great customer service.
You guys are awesome!!!!


April 7, 2014 (James from fortuna, Ca)

excellent customer support had a problem ordering my battery call and with in 5 minutes had the problem fixed also this is easily the best web site I've ever ordered from very simple to navigate and find what im looking for just can't say enough good stuff about it

April 7, 2014 (Lonny from Boise,ID)

Thanks, guys that's awesome of you to do that. Because I didn't know sonic bucks expired. Thanks again

April 7, 2014 (Erock4187 from New Phila, Oh)

After getting a your order has shipped notice I was unable to track my order for a couple days and was worried it got left on a loading dock somewhere. I started a support request, and within hours I was notified with the correct shipping information and found out I would have my order the next day. Thanks for the fast response and getting me the information I needed.

April 5, 2014 (Joe from Ofallon, MO)

Luis v was very helpful and help me narrow my search. i would of wasted more time and money if i didn't get help from him. Just wanted to say thanks.

April 4, 2014 (Chrome from Ontario, Canada)

I choose to purchase my subwoofer/amp setup and wiring from SonicElectronix because of their low prices with actual specs listed, and the amount of customer reviews on their products. All the equipment worked and it sounds great!
Go Sonic or go home!

April 3, 2014 (Corey from Southaven MS)

First off let me say I am a person that haven't called in an order or call tech support since the late 90's. I am one that always research (Google) any info I need. I just sold my Prelude and bought a TC RS8.0 and after about 3-4 weeks decided to add a sub, since 15 years old this has been the first car I've owned with out a system. With that being said I decided to go with something light to add little more bass and take up a small amount of space , the only problem was the nvx bass package I selected came with a truck style box, I noticed that they had another option for a square style box, I rolled the dice and called the 1-800 number and got John ext 2499. John was the most patient, courteous and helpful person I've dealt with in many years. John went as far as reconfiguring the package the exact way I wanted it, he took as much time as I need to get my package the way I needed, I even got a lower price on my total set up than what it was online. John at ext 2499 deserves a raise and promotion. Thanks again John for the great customer service!!!

April 3, 2014 (Jim from Cleveland, TN)

Great People to deal with. And no lower price anywhere as well as fastest shipping around.


April 2, 2014 (Mike from Honolulu, HI)

I purchased a head unit and it took a couple days to process, and then come to see that the head unit didn't come with a wiring harness or an in-dash kit I called them up and they were able to help me out with the in- dash kit. Both items were shipped from Kentucky and arrived really fast! I was really impressed with the customer service and support both online and over the phone. Everything came as described and they were able to help me out. Thank you guys so much and definitely will be coming back for more for my next project.

April 1, 2014 (HOUDINI from DELAND FL)

This is just a great website for audio electronics.
Prices are great and the selection is even better.
This is the site to shop when upgrading your mobile audio.

March 31, 2014 (Newport Coachworks from CA)

We received excellent service from Sonic in a time of crisis. Sonic was more than helpful, getting our order out to us the next day after we placed the order at 3:00pm. This operation is run like a small business, caring about the low volume as well as the high volume customer. I will never use another another internet electronics company's Sonic for our here on out.

March 30, 2014 (Christopher from PA)

Shayna was very fast and took care of all of the issues much faster then I had expected. I filed a request to change an order I had placed due to my own error on a Saturday. I didn't expect to hear back till the following Monday but to my surprise not only did I hear back within hours but she had already taken care of my request and fixed my mistake. I cant go on enough about the customer service at Sonic. Shayna just affirmed it even more. Thank you both Shayna and Sonic.

March 29, 2014 (Max from England)

Great help always happy to do anything whenever i had any issues, helped solve them quickly.

March 29, 2014 (Crossbow from Baltimore, MD)

I would just like to say that Zach F. and Chris in the return dept. have been very helpful.

March 27, 2014 (Dj)

It took my order a few days I ordered it on Sunday they didn't get to until Wednesday but they took care of it..Thank you!

March 27, 2014 (Jerry from Toronto, OH)

Tyler K. did a excellent job in resolving our order. He took the effort to find out why our order had not shipped and was sitting in "Limbo" for 4 days. We had called in previously and could not get an answer nor a follow up e-mail. Tyler K. did both. He took the time to do his job. We are truly appreciative for that.
Thanks Tyler

March 27, 2014 (Jb)

As a potential new customer,I had several questions directed to customer service. I received a prompt reply within minutes of submitting my questions online. Thanks!

March 27, 2014 (J.P. from CA)

Great service. Was very helpful with all my questions. Made everything very clear and fixed my concern very fast! Thank you!

March 27, 2014 (logan from northern california)

I ordered a new stereo and it was on my front door 2 days later! Fast shipping, excellent customer service, really makes me want to visit the store in person. I recommend highly for anyone looking for a quality product and lowest price.

March 26, 2014 (Dane from Grove City, Ohio)

The representative Victoria C. was very helpful and had a prompt response to the issue at hand (amplifier ordered was discontinued and she offered a replacement Amp). I appreciate the effort and the fact that you at Sonic are willing to work with customers to achieve the best in customer service.

March 24, 2014 (Wyatt from Petersburg VA)

I ordered a kicker hideaway through amazon at Christmas time. I had that piece of crap installed and realized I had made a terrible mistake. Lack luster sums it up, it's truly hard to believe Kicker put that out. Anyways on to the good found out it came from Sonic Electronix, so I called in expecting to be told I was stuck. The guy I talked to was really cool and made me a return authorization no questions asked, and gave me all the information I needed. He set me up for store credit and now I got me a kicker comp rt that hits 100 times harder and it hasn't even broke in yet. THANKS SONIC YALL ARE AWESOME!!!!

March 21, 2014 (Mike from Central, SC)

Customer support was always prompt and very helpful with our communications. As always super fast delivery and amazing prices!

March 21, 2014 (Jonas from Palmer, TX)

Chris did everything he could to meet and exceed my expectations. I'm glad to have him as a contact at Sonic Electronix!

March 19, 2014 (Brandon)

Was provided very helpful service. Emails were promptly replied to and support was great and courteous. Would definitely buy from again.

March 19, 2014 (Prandal)

received my order on time no problems.

March 19, 2014 (pops from oregon)

great service. told me my package was gonna get shipped soon, and within an hr, my package was confirmed shipped out