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July 9, 2014 (Theo)

I purchased a pair of Klipsch Image S4i earbuds from Sonic Elevtronix in May of 2013. They sounded so much better than any of the other (many at least twice as expensive) buds in my collection that they quickly became my everywhere/all-the-time headgear.

About 11 months to the day I began getting complaints of garbled sound from those with whom I spoke on the phone. Shortly thereafter I too began hearing static when using the phone. With an inward groan I looked through my receipts and settled in for a long and tedious campaign to try to get The store to live up to its warranty.

I couldn't have nee more pleasantly surprised! I immediately received a reply from Andrew Davis from customer satisfaction. The process was shot and streamlined. I didn't even have to return the faulty buds. There was a slight delay while the store awaited a backorder, but Davis kept me apprised of the situation so that never once did I feel out of the loop. Got my new replacement buds last week and viola! I'm back in audio heaven.

Poor service is like the old frog in the stewpot analogy: We gradually grow accustomed to it. It is so refreshing to deal with with folks who inspire confidence from square one.

My thanks to Sonic Electronix for making a sorry situation a bit less painful.

July 7, 2014 (Sébastien)

Good and fast response! An appropriate solution about my problem Thanks a lot!

July 7, 2014 (PS)

Great company, this is where I buy all my car audio from, great prices and fast shipping, also a great selection to choose from and they normally have everything I need or want in stock!

July 7, 2014 (Matt)

love your guys customer service, prices, and fast/free shipping. the fast and free shipping really sets you guys apart from the rest of the online dealers. Plus you're the only online company I can trust buying from. Thanks for everything that you do!

July 7, 2014 (Chevy Dude)

Sonic Electronix is my go to place for vehicle audio and sound system. It is one of the absolute best vehicle audio suppliers out there and most always have the best price. I have outfitted 3 vehicles with audio accessories purchased from these guys. SE is the best!

July 7, 2014 (Wiley)

I'm a repeat shopper with Sonic Electronix for a reason. Good selection for my budget, great prices. I've had no issues to date; I'm a satisfied customer.

July 7, 2014 (Will)

I first heard about Sonic Electronix after doing business with Zach and Eric providing warehouse equipment. As a consumer, I wish I had found you guys sooner. The website and business is very well thought out which made it easy and comfortable for me to make several purchases. I will continue to use Sonic as my only source and will recommend that others do the same.

July 7, 2014 (Mark)

I have been dealing with Sonic Electronix for a long time and I am very pleased with the products I purchase from them. Any time I buy car audio this is the first place I go. Thanks, and keep up the good work.

July 7, 2014 (Joseph)

This was my first time ordering anything online. Sonic Electronix made it fast, easy, and fun. From checkout to customer service, everything was great. thanks Sonic Electronix

July 5, 2014 (Zu)

this is a great place for all your stereo needs. I have been dealing with jon at ext 2499. he has helped me tremendously. I had a product that I didn't think I was going to like and they exchanged it no problem. I would highly recommend sonic eletronix.

July 5, 2014 (Ty)

This guy helped me with all of my questions. Listened Nd provided good responses and helpful information. He helped me every step of the way to accomplishing what I initially called for.

July 3, 2014 (Jimmy K from commerce ga .)

all of you guys have been great so far no complaints my last order took a lil longer to ship but ya'll were expieriencing difficulties at your warehouse but it was only 1 or 2 days later than usual you guys are good with your customers I've talked to alot of people out there in cali at ya'lls place so I can't keep up with who it was but Ive placed 19 or 20 orders in the last year and ya'll are my best internet connection for car audio and most of the time I get my order in 4 days and I'm in GA. so ya'll are doing great ya'll also have great customer service thru the call center too so I'll probably be coming back for many years to come and alott more installs to keep up the good work , thanks !!

July 3, 2014 (Harsh from San Jose, CA)

This is by far the best store I have ever purchased from for my car audio needs. The prices are great, but what keeps me coming is the customer service quality. I have been using Sonic Electronix for the past 2 years now and I just dont think ill be able to find a better store/site for my audio needs. They go above and beyond trying to satisfy then customer, which is a quality that i really cannot say many stores have anymore. I was skeptical years ago, but now im glad i found sonic. Im a lifetime loyal fan of SE.

July 2, 2014 (dth)

SonicElectronix is a highly professional team that is quick to respond to any of their customers needs. Prompt and Johnny-On-The-Spot! I will return! Fo-reels, tho.

July 1, 2014 (LOWBASSSUBS)

Dude is awesome! Good people

July 1, 2014 (Ty)

The process of getting all of my order details sorted out was a very quick one. All of the emails I received were professional and effective. I had my order all sorted out and ready to be shipped within a few hours thanks to my Customer Satisfaction Specialist, Liz S.

June 30, 2014 (Trent)

Great website and seller. Keep up the great work and thank you for your Awesome service over the past few years.

June 30, 2014 (Chris)

cant say enough about sonic electronix!!! prices are awesome,service is impeccable, quality of products second to none !!!!!

June 30, 2014 (Mario)

I'm very glad to have found,Sonic Electronix . I was very pleased with customer service A+ Thank you,

June 30, 2014 (Troy)

great company to do business with, very competitive pricing, great selection

June 30, 2014 (Machapu)

Sonic Electronix customer service is second to none. They are always friendly and courteous when I call and answer all of my questions. Their shipping and processing as always nice and speedy as well. Thank you Sonic Electronix!

June 30, 2014 (Matt)

This website has changed my life!!. I never have time for anything else. all I do no is install more sound parts on either my truck or other people's cars lol. Pricing is unbelievable and customer service is great.

June 30, 2014 (Brandon)

Pleasant online shopping experience. Everything was easy to find and well organized. Love how I can go either on my laptop, with a desktop view or phone, with the mobile app set-up. Very convenient.

June 30, 2014 (Blair)

Love sonic!!! Great prices and never any problems.

June 30, 2014 (Brett)

Sonic Electronix has made everything so easy for me. The shipping is fast, the items were always there and if they were out of stock, it would always be there the next day.

June 30, 2014 (Charlie)

its the only place I shop for my car stereo needs. It has beat out online car stereo and amazon

June 30, 2014 (Vinnie)

I'll be making all of my car audio purchases from Sonic Electronix from now on! I originally spec'ed out my own system, and one for a friend, and with the help of their knowledgeable sales professionals, they made my install that much better.

June 30, 2014 (Ted)

Sonic Electronix is the best place to go to get great deals and awesome service!

June 29, 2014 (Narayan)

Chris was very knowledgeable about the product and explained and discussed with me in detail about my requirement and above all took an extra effort to give me a good price and deal.
Thanks a lot

June 27, 2014 (TC)

I enjoy your straight forward pricing and that you have the brands that I trust. I have vendors that I buy from but sonic has become a great alternative. Free shipping makes me buy quicker because I hate messing with shipping charges.

June 25, 2014 (Frank)

Thank you for your help

June 25, 2014 (CAM from El Paso, Tx)

Excellent service, good products.
Txs Sonic Electronix

June 25, 2014 (Iliescu from Bucharest ,Romania)


Is second time when I bought a product from Sonicelectronix , very nice shop , very good support.
I will came back for buying


June 25, 2014 (Brannon)

Sonic Electronix has great customer service and their prices are out of this world. The shipping is really good as well.

June 25, 2014 (skye)

Sonic Electronix is an awesome store. Very reliable, fast shipping. Ordered from them plenty of times and never had a problem. This store is my first choice when buying electronics.

June 23, 2014 (Kva)

Thanks for the help Zach F.
Email Associate (EA)

June 23, 2014 (Roger)

Your service was very good.

Thanks a lot!!

June 20, 2014 (Max)

Had some really great service all thanks to Zach F.
Thanks for the help

June 19, 2014 (Jose from SAN JUAN, PR)

Hayden S,thank you for expediting the shipment of my order. Very good service.

June 19, 2014 (irvster05 from new york)

Just wanted to say Jacob has been very detailed and consistent with me everytime I have a question or request.You guys have a great employee who has made me a loyal customer til this day.Its great to finally deal with someone who is not only knowledgeable about his products but courteous as well, thank you.

June 19, 2014 (Mc from Charleston SC)

I place an order and Sonic's system had my old address stored so the order was processed using the old address. I email the help link and got an real person to answer in less that 10 minutes! Good service by Sonic!!

June 19, 2014 (Jae)

I ordered a few items last friday 6/13/14 and was getting worried due to no response or communication about my order. Well finally I got an email from Wesley M. He explained the delay on my order and come to find out the manufacturing company discontinued one of my items. Wesley replace the item with a better item and I didn't have to pay no additional cost. Great response from customer service. I will shop with sonic electronics agsin. Still want on shipping time though

June 18, 2014 (Fon from Tulsa ,ok)

Kyle was the best help I've had during my truck upgrade. He answered all of my questions and also gave good suggestions about my install. ...... And the deal. The deal!! Thanx Kyle and sonic.

June 18, 2014 (Wild from Ormond Beach, FL)

I ordered a 2 din stereo from Sonic Electronix and it came with a wiring kit that did not fit my truck.Sonic Electronix sent me a new one free of charge! Their response was so quick and they were so helpful.

June 16, 2014 (Koty from Idaho)

My email has recently been hacked and had been working on getting it back and got the life of me I couldn't get it back or get in contact with gmail so I had to create a new one thank goodness Hayden got it sorted out for me and swapped emails on my account I really really appreciate it always love doing business with sonic guys are the best and treat your customers the best as well

June 13, 2014 (Fed from Miami, Fl)

Service has been exceptional and would definitely recommend to friends and fsmily

June 13, 2014 (Gary)

Jacob did a great job of helping me find the right music box for my wife's gift.
Great guy, great demeanor on the phone.
Do business with you guys anytime.
Gary C

June 13, 2014 (Kris from Bay Area, California)

Best online service I've ever received!

June 12, 2014 (SB)

Very fast at responding back to emails. Quick shipping great customer service. Will buy from again

June 11, 2014 (Adam from Bolton, MA)

Khourin A. was fantastic, got back to me withing a couple hours! did exactly what I asked and with no hassle to me what so ever!