| |
|
|
Over 225,000 orders shipped since 2003! |
| |
|
|
|
|
Return Policies
|
|
Table of Contents:
|
|
Click Here to Return Merchandise (Request an RMA) |
| Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 1-year
This is our Detailed Standard Return Policy. Unless another return policy is indicated, products sold by SonicElectronix.com are covered by this Standard Return Policy. Merchandise under this Standard Return Policy may be returned a) within 30 days of the original invoice date for a refund, or b) within one year of the original invoice date for a replacement of the same item. All returns require an RMA (Return Merchandise Authorization) number. All items returned for a refund are subject to a 15% restocking fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
Back to Return Policies Table of Contents
|
| Standard Warranty for Electronics
- Return for refund within: 30 days
- Return for replacement within: 1-year
- Return for repair within: 1-year
Sonic Electronix warrants merchandise covered under the Standard Sonic Electronix Warranty for Electronics Policy to be free from defects in material and workmanship under normal use for a period of 1-year from the original invoice shipping date. All returns require an RMA (Return Merchandise Authorization) number. An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. Merchandise covered under the Standard Sonic Electronix Warranty for Electronics Policy may be returned a) within 30 days of the original invoice shipping date for a refund, or b) within one year of the original invoice shipping date for a replacement of the same item. If the same item is not available and a repair cannot be completed, SonicElectronix.com reserves the right to replace the item with a similar or like model or issue store credit at the current selling price not to exceed the original purchase price. All items returned for a refund are subject to a 15% restocking fee and must include the original box and any accessories. Additional restocking fees will apply to items returned incomplete. Free accessories or promotional bonus items included with an item as a combo will be charged in full if the primary item is returned for a refund. Items sold with "free shipping" will have actual shipping charges deducted prior to refund and/or 15% restocking fee being applied.
Please note that we will refund the return shipping cost only if the return was a result of our own mistake. All other warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
back to top of warranty section
Complete Details: Standard Warranty for Electronics
ELECTRONIC PRODUCTS LIMITED WARRANTY
Sonic Electronix warrants electronic products to be free from defects in material and workmanship under normal use for a period of 1-year from the date of original purchase with receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, Sonic Electronix will repair or replace (at its discretion) the defective merchandise with equivalent merchandise at no charge apart from shipping costs to and from our company. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent replacement products or store credit will be given if no replacement model is available. The amount of store credit will be equivalent to the current selling price not to exceed the original purchase price. p>
This warranty is valid only for the ORIGINAL PURCHASER and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the expressed warranty as provided herein beginning with the date of the original purchase from Sonic Electronix, and no warranties, whether expressed or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
back to top of warranty section
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Prior to returning defective merchandise to Sonic Electronix for warranty, the customer must first request a Return Merchandise Authorization (RMA) number. You may request an RMA number via Internet at http://rma.sonicelectronix.com/. Upon logging into your account online, simply choose “Return Merchandise” and you will be required to complete a small form. You may also request an RMA by phone at 1-877-289-7664, ext. 106 through our warranty and returns department.
The RMA number must be clearly marked on the outside of the return package. If no RMA number is included on the outside of the returned package, our receiving department will refuse the package. For electronics returns, we recommend the complete electronic product is returned along with harnesses, adaptors, and any accessories related to the operation of the product being returned. The return of functioning items and accessories may increase your return freight charges; however, it also increases your chance that your product’s defect will correctly be analyzed and all problems will be resolved. Non-defective items received will be returned freight collect or must be paid by the customer prior to return shipment. Additionally, non-defective merchandise returned for warranty is subject to a $25 testing fee if no defect is found.
Packages returned to Sonic Electronix must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Sonic Electronix Warranty and Returns Department at 1-877-289-7664 ext. 106. If outside the United States, please call (661) 257-9993 ext. 106.
back to top of warranty section
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed.
The warranty does not cover:
- Damage due to improper installation.
- Subsequent damage to other components.
- Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation.
- Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered abuse.
- Burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former).
- Punctured or damaged surrounds.
- Broken speaker terminals.
- Bent, chipped or broken frames.
- Ripped spiders or damaged back plates.
- Any cost or expense related to the removal or reinstallation of product.
- Speakers damaged due to amplifier clipping or distortion.
- Electronics damaged due to amplifier clipping or distortion.
- Items previously repaired or modified by any unauthorized repair facility.
- Return shipping on defective or non-defective items.
- Products with tampered or missing Sonic Electronix labels or specific manufacturer serial numbers, tags or labels.
- Products returned without a Return Authorization (RMA) number.
- Freight Damage (goods damaged due to shipping must be reported within 7 days of delivery)
- The cost of shipping product to Sonic Electronix.
- The cost of shipping product from Sonic Electronix upon completion of repair or replacement.
- Service performed by anyone other than Sonic Electronix.
back to top of warranty section
HOW LONG WILL IT TAKE FOR ELECTRONICS SERVICE TO BE COMPLETED?
Electronic Replacement: An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. If your return qualifies for a replacement, Sonic Electronix strives to maintain a goal of 72-hour service for all electronics returns (source units, CD players, amplifiers, sound processors, electronic accessories, etc). Delays may be incurred if lack of replacement inventory or parts is encountered. We will make every attempt to notify you if such a backorder occurs. Repairs are completed by a third party service center and take approximately 6-8 weeks to be completed. You must also allow additional time for shipping to and from the service center, as well as time returning the item to you (the customer) from our company.
back to top of warranty section
Back to Return Policies Table of Contents
|
| Standard Warranty for LCD Displays
- Return for refund within: 30 days
- Return for replacement within: no replacement
Sonic Electronix warrants merchandise covered under the Standard Sonic Electronix Warranty for LCD Displays Policy to be free from defects in material and workmanship under normal use for a period of 1-year from the original invoice shipping date. There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return. All returns require an RMA (Return Merchandise Authorization) number. An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. Merchandise covered under the Standard Sonic Electronix Warranty for Electronics Policy may be returned a) within 30 days of the original invoice shipping date for a refund, or b) within one year of the original invoice shipping date for a replacement of the same item. If the same item is not available and a repair cannot be completed, SonicElectronix.com reserves the right to replace the item with a similar or like model or issue store credit at the current selling price not to exceed the original purchase price. All items returned for a refund are subject to a 15% restocking fee and must include the original box and any accessories. Additional restocking fees will apply to items returned incomplete. Free accessories or promotional bonus items included with an item as a combo will be charged in full if the primary item is returned for a refund. Items sold with "free shipping" will have actual shipping charges deducted prior to refund and/or 15% restocking fee being applied.
Please note that we will refund the return shipping cost only if the return was a result of our own mistake. All other warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
back to top of warranty section
Back to Return Policies Table of Contents
|
| Standard Warranty for Speakers
- Return for refund within: 14 days
- Return for replacement within: 1-year
- Return for repair within: 1-year
Sonic Electronix warrants merchandise covered under the Standard Warranty for Speakers Policy to be free from defects in material and workmanship under normal use for a period of 1-year from the original invoice shipping date. All returns require an RMA (Return Merchandise Authorization) number. An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. Merchandise covered under the Standard Warranty for Speakers Policy may be returned a) within 14 days of the original invoice shipping date for a refund (must be unopened and not used), or b) within one year of the original invoice shipping date for a replacement of the same item. If the same item is not available and a repair cannot be completed, SonicElectronix.com reserves the right to replace the item with a similar or like model or issue store credit at the current selling price not to exceed the original purchase price. All items returned for a refund must be unopened and not used. Items returned for a refund are subject to a 15% restocking fee and must include the original box and any accessories included. Additional restocking fees will apply to items returned incomplete. Free accessories or promotional bonus items included with an item as a combo will be charged in full if the primary item is returned for a refund. Items sold with "free shipping" will have actual shipping charges deducted prior to refund and/or 15% restocking fee being applied.
Please note that we will refund the return shipping cost only if the return was a result of our own mistake. All other warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
back to top of warranty section
Complete Details: Standard Warranty for Speakers
SPEAKER AND SPEAKER SYSTEMS PRODUCTS LIMITED WARRANTY
Sonic Electronix warrants speakers and speaker systems to be free from defects in material and workmanship under normal use for a period of 1-year from the date of original purchase with receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, Sonic Electronix will repair or replace (at its discretion) the defective merchandise with equivalent merchandise at no charge apart from shipping costs to and from our company. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent replacement products or store credit will be given if no replacement model is available. The amount of store credit will be equivalent to the most recent listed price of the product.
This warranty is valid only for the ORIGINAL PURCHASER and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
back to top of warranty section
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Prior to returning defective merchandise to Sonic Electronix for warranty, the customer must first request a Return Merchandise Authorization (RMA) number. You may request an RMA number via Internet at http://account.sonicelectronix.com/. Upon logging into your account online, simply choose “Return Merchandise” and you will be required to complete a small form. You may also request an RMA by phone at 1-877-289-7664, ext. 106 through our warranty and returns department.
The RMA number must be clearly marked on the outside of the return package. If no RMA number is included on the outside of the returned package, our receiving department will refuse the package. For electronics returns, we recommend the complete electronic product is returned along with harnesses, adaptors, and any accessories related to the operation of the product being returned. The return of functioning items and accessories may increase your return freight charges; however, it also increases your chance that your product’s defect will correctly be analyzed and all problems will be resolved. Non-defective items received will be returned freight collect or must be paid by the customer prior to return shipment.
Packages returned to Sonic Electronix must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Sonic Electronix Warranty and Returns Department at 1-877-289-7664 ext. 106. If outside the United States, please call (661) 257-9993 ext. 106.
back to top of warranty section
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed.
The warranty does not cover:
- Damage due to improper installation.
- Subsequent damage to other components.
- Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation.
- Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered abuse.
- Burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former).
- Blown speakers or tweeters
- Punctured or damaged surrounds.
- Broken speaker terminals.
- Bent, chipped or broken frames.
- Ripped spiders or damaged back plates.
- Any cost or expense related to the removal or reinstallation of product.
- Speakers damaged due to amplifier clipping or distortion.
- Electronics damaged due to amplifier clipping or distortion.
- Items previously repaired or modified by any unauthorized repair facility.
- Return shipping on defective or non-defective items.
- Products with tampered or missing Sonic Electronix labels or specific manufacturer serial numbers, tags or labels.
- Products returned without a Return Authorization (RMA) number.
- Freight Damage (goods damaged due to shipping must be reported within 7 days of delivery)
- The cost of shipping product to Sonic Electronix.
- The cost of shipping product from Sonic Electronix upon completion of repair or replacement.
- Service performed by anyone other than Sonic Electronix.
back to top of warranty section
HOW LONG WILL IT TAKE FOR SERVICE TO BE COMPLETED?
Speaker or Speaker Component Replacement: An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. If your return qualifies for a replacement, Sonic Electronix strives to maintain a goal of 72-hour service for all speaker returns. Delays may be incurred if lack of replacement inventory or parts is encountered. We will make every attempt to notify you if such a backorder occurs. Repairs are completed by a third party service center and take approximately 6-8 weeks to be completed. You must also allow additional time for shipping to and from the service center, as well as time returning the item to you (the customer) from our company.
back to top of warranty section
Back to Return Policies Table of Contents
|
| Standard Warranty for Subwoofers
- Return for refund within: 14 days
- Return for replacement within: 1-year
- Return for repair within: 1-year
Sonic Electronix warrants merchandise covered under the Standard Warranty for Subwoofers Policy to be free from defects in material and workmanship under normal use for a period of 1-year from the original invoice shipping date. All returns require an RMA (Return Merchandise Authorization) number. An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. Merchandise covered under the Standard Warranty for Subwoofers Policy may be returned a) within 14 days of the original invoice shipping date for a refund (must be unopened and not used), or b) within one year of the original invoice shipping date for a replacement of the same item. If the same item is not available and a repair cannot be completed, SonicElectronix.com reserves the right to replace the item with a similar or like model or issue store credit at the current selling price not to exceed the original purchase price. All items returned for a refund must be unopened and not used. Items returned for a refund are subject to a 15% restocking fee and must include the original box and any accessories included. Additional restocking fees will apply to items returned incomplete. Free accessories or promotional bonus items included with an item as a combo will be charged in full if the primary item is returned for a refund. Items sold with "free shipping" will have actual shipping charges deducted prior to refund and/or 15% restocking fee being applied.
Please note that we will refund the return shipping cost only if the return was a result of our own mistake. All other warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
back to top of warranty section
Complete Details: Standard Warranty for Subwoofers
SUBWOOFER PRODUCTS LIMITED WARRANTY
Sonic Electronix warrants subwoofers to be free from defects in material and workmanship under normal use for a period of 1-year from the date of original purchase with receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, Sonic Electronix will repair or replace (at its discretion) the defective merchandise with equivalent merchandise at no charge apart from shipping costs to and from our company. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent replacement products or store credit will be given if no replacement model is available. The amount of store credit will be equivalent to the most recent listed price of the product.
This warranty is valid only for the ORIGINAL PURCHASER and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
back to top of warranty section
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Prior to returning defective merchandise to Sonic Electronix for warranty, the customer must first request a Return Merchandise Authorization (RMA) number. You may request an RMA number via Internet at http://account.sonicelectronix.com/. Upon logging into your account online, simply choose “Return Merchandise” and you will be required to complete a small form. You may also request an RMA by phone at 1-877-289-7664, ext. 106 through our warranty and returns department.
The RMA number must be clearly marked on the outside of the return package. If no RMA number is included on the outside of the returned package, our receiving department will refuse the package. For electronics returns, we recommend the complete electronic product is returned along with harnesses, adaptors, and any accessories related to the operation of the product being returned. The return of functioning items and accessories may increase your return freight charges; however, it also increases your chance that your product’s defect will correctly be analyzed and all problems will be resolved. Non-defective items received will be returned freight collect or must be paid by the customer prior to return shipment.
Packages returned to Sonic Electronix must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Sonic Electronix Warranty and Returns Department at 1-877-289-7664 ext. 106. If outside the United States, please call (661) 257-9993 ext. 106.
back to top of warranty section
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed.
The warranty does not cover:
- Damage due to improper installation.
- Subsequent damage to other components.
- Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation.
- Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered abuse.
- Burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former).
- Punctured or damaged surrounds.
- Broken speaker terminals.
- Bent, chipped or broken frames.
- Ripped spiders or damaged back plates.
- Any cost or expense related to the removal or reinstallation of product.
- Speakers damaged due to amplifier clipping or distortion.
- Electronics damaged due to amplifier clipping or distortion.
- Items previously repaired or modified by any unauthorized repair facility.
- Return shipping on defective or non-defective items.
- Products with tampered or missing Sonic Electronix labels or specific manufacturer serial numbers, tags or labels.
- Products returned without a Return Authorization (RMA) number.
- Freight Damage (goods damaged due to shipping must be reported within 7 days of delivery)
- The cost of shipping product to Sonic Electronix.
- The cost of shipping product from Sonic Electronix upon completion of repair or replacement.
- Service performed by anyone other than Sonic Electronix.
back to top of warranty section
HOW LONG WILL IT TAKE FOR SERVICE TO BE COMPLETED?
Subwoofer Replacement: An item returned for a replacement may be repaired or replaced at Sonic Electronix's discretion, unless otherwise required by law. If your return qualifies for a replacement, Sonic Electronix strives to maintain a goal of 72-hour service for all subwoofer returns. Delays may be incurred if lack of replacement inventory or parts is encountered. We will make every attempt to notify you if such a backorder occurs. Repairs are completed by a third party service center and take approximately 6-8 weeks to be completed. You must also allow additional time for shipping to and from the service center, as well as time returning the item to you (the customer) from our company.
back to top of warranty section
Back to Return Policies Table of Contents
|
| 1-year Repair Only Return Policy
- Return for refund within: non refundable
- Return for replacement within: no replacement
- Return for repair within: 1-year
Sonic Electronix warrants merchandise covered under the Repair Only Return Policy to be free from defects in material and workmanship under normal use for a period of 1-year from the original invoice shipping date. Should service be necessary under this policy for any reason due to manufacturing defect or malfunction during the warranty period, Sonic Electronix will repair the item. The item will not be eligible for a refund or replacement; however, if the defective item cannot be repaired, SonicElectronix.com will replace the merchandise with the same item. If the defective item is discontinued, then it may be replaced with a current, equivalent replacement or store credit will be given in the amount of the most recent website selling price not to exceed the original purchase price. All returns require an RMA (Return Merchandise Authorization) number.
Once the repair has been shipped back to the customer, the remaining warranty or a new 30 days warranty will take effect, whichever is greater.
All warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
Back to Return Policies Table of Contents
|
| 30 days Repair Only Return Policy
- Return for refund within: non refundable
- Return for replacement within: no replacement
- Return for repair within: 30 days
Sonic Electronix warrants merchandise covered under the Repair Only Return Policy to be free from defects in material and workmanship under normal use for a period of 30 days from the original invoice shipping date. Should service be necessary under this policy for any reason due to manufacturing defect or malfunction during the warranty period, Sonic Electronix will repair the item. The item will not be eligible for a refund or replacement; however, if the defective item cannot be repaired, SonicElectronix.com will replace the merchandise with the same item. If the defective item is discontinued, then it may be replaced with a current, equivalent replacement or store credit will be given in the amount of the most recent website selling price not to exceed the original purchase price. All returns require an RMA (Return Merchandise Authorization) number.
Once the repair has been shipped back to the customer, the remaining warranty or a new 30 days warranty will take effect, whichever is greater.
All warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
Back to Return Policies Table of Contents
|
| 90 days Repair Only Return Policy
- Return for refund within: non refundable
- Return for replacement within: no replacement
- Return for repair within: 90 days
Sonic Electronix warrants merchandise covered under the Repair Only Return Policy to be free from defects in material and workmanship under normal use for a period of 90 days (ninety days) from the original invoice shipping date. Should service be necessary under this policy for any reason due to manufacturing defect or malfunction during the warranty period, Sonic Electronix will repair the item. The item will not be eligible for a refund or replacement; however, if the defective item cannot be repaired, SonicElectronix.com will replace the merchandise with the same item. If the defective item is discontinued, then it may be replaced with a current, equivalent replacement or store credit will be given in the amount of the most recent website selling price not to exceed the original purchase price. All returns require an RMA (Return Merchandise Authorization) number.
Once the repair has been shipped back to the customer, the remaining warranty or a new 30 days warranty will take effect, whichever is greater.
All warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
Back to Return Policies Table of Contents
|
| Limited Non-Refundable 30-Day Return Policy
- Return for refund within: non refundable
- Return for replacement within: 30 days
Sonic Electronix warrants merchandise covered under the Limited Non-Refundable 30-Day Return Policy to be free from defects in material and workmanship under normal use for a period of 30 days from the original invoice shipping date. Merchandise may be returned for a replacement within 30 days of the original invoice shipping date. If the same item is not available, SonicElectronix.com reserves the right to replace the item with a similar or like model, or issue store credit at the current selling price not to exceed the original purchase price. All returns require an RMA (Return Merchandise Authorization) number. A restocking fee will apply against the issued credit to items returned incomplete.
Please note that we will refund the return shipping cost only if the return was a result of our own mistake. All other warranty related shipping charges to and from our facility are the responsibility of the customer.
International customers are responsible for all taxes, duties, and shipping charges to and from our facility.
Any item returned for warranty and found to be free from defect will be subject to a $25 testing fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
Back to Return Policies Table of Contents
|
| Liquidation Station - No Warranty Policy
- Return for refund within: non refundable
- Return for replacement within: no replacement
Items with the Liquidation Station - No Warranty Policy do not include a warranty and are not permitted to be returned. They are being sold as-is and are not eligible for return for refund, replacement or repair. The entire risk as to the quality and performance of these items is with the buyer. These items may have physical defects including, but not limited to: scratches, dings or dents. Should these items prove defective following their purchase, the buyer (not the manufacturer, distributor, or SonicElectronix.com) assumes the entire cost of all necessary servicing or repairs, unless otherwise required by law.
Accessories are also NOT GUARANTEED to be included with these items, even if the missing accessory is required for the item to function properly.
Additionally, there are no guarantees against these items being 'DOA' (Dead on Arrival).
Back to Return Policies Table of Contents
|
| New Item - No Warranty Policy
- Return for refund within: non refundable
- Return for replacement within: no replacement
Sonic Electronix does NOT warrant merchandise covered under the New Item - No Warranty Policy. Items listed are brand new in the box; however, SonicElectronix.com does not offer a warranty or allow returns for these specific items due to contractual agreements with our supplier and/or other reasons. These items are being sold as-is and are not eligible for return for refund, replacement or repair.
Additionally, there are no guarantees against these items being 'DOA' (Dead on Arrival).
Back to Return Policies Table of Contents
|
|
Click Here to Return Merchandise (Request an RMA) |
|
| |
Home Page
| Products | About
Us | Help | Contact
Us | Policies: Shipping - Warranty - Privacy
©
2000-2008 SonicElectronix.com, 28340 Ave Crocker Suite 202, Valencia, CA 91355 USA
Prices, specifications, and images are subject to change without notice.
Sonic Electronix is not responsible for typographical or illustrative errors.
All trademarks and trade names are the property of their respective trademark holders.
|
|
|
