If all items are in stock, then expect your order to ship within one business day. Please contact us if you have out of stock items or your order remains in "processing" on the third business day. You may call 1-502-200-8010 or email [email protected].
Your order shipped from our facility. Tracking information was emailed to you. Also, that information is available by clicking the tracking number link within the "Manage Orders" section.
Your order is being reviewed by our Verifications Team. For your security, we need to ensure delivery to the correct address and/or authorized person. One of our associates may contact you. For immediate assistance, please call our Verifications Team at 1-502-200-8010 or email [email protected].
Credit Card Verification
We need a Credit Card Authorization form before we can ship your order. If the document hasn't been emailed to you already, please contact our Verifications Team. Forms can be emailed to [email protected] or faxed to ---.
Your order contains product(s) that require additional communication between us. Our Customer Commitment Team will contact you with more details. For immediate assistance, please call 1-502-200-8010 or email [email protected].
International credit card payments require additional review before shipment. You do not need to contact us unless our Verifications Team notifies you directly.
Your order was received without any payment. Please contact our Customer Commitment Team so we can collect the amount due for the purchase.
Your order is canceled. Please allow five business days for the funds to appear onto your account depending on the financial institution.
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