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December 18, 2013 (Ron from Yakima,Wa)
I have ordered from Sonic Electronix Twice in the last six months and I am very happy with the delivery time. I ordered from Sonic and Sonic shipped from California to Washington State to my front door in less than 48 hours and that was with free shipping. Amazing. With The three items I have purchased from Sonic I have compared the exact same items in local car stereo shops in my town and found that Sonics prices cant be beat. the $424 I spent with Sonic would have cost $799 here. A savings of $375. And to top things off,I am very please with the Rockford Fosgate products I purchased thru Sonic. Thank You Sonic !
December 18, 2013 (Knuckles from Seattle, WA)
Have had nothing but great service. Shipping is fast, Prices are fair, and the webpage is very user friendly.
December 18, 2013 (Dave from Uniontown, PA)
I just received my 4th order for this year, and I just have this to say: WOW. Sonic Electronix is a top shelf distributor who has repeatedly exceeded my expectations in all aspects including an array of products, easy to use website, price, shipping, packaging and customer service.
On this particular order, my order of single ring terminals, somehow, was missing. After getting a prompt call back from Brian S. in customer service, the problem was identified and a solution was given. I appreciated Brian's courtesy, empathy and professionalism!!
Sonic Electronix, you have certainly raised the bar for on-line transactions, and gained my trust as a consumer. I can assure you that I am one happy customer!!
December 18, 2013 (ACE from Houston Tx)
Yes you answered my question Thank You
December 17, 2013 (Cameron from Evansville, IN)
I was pleased with the fast response time that helped solve my own mistake. I appreciate it very much. Thank you and happy holidays!
December 16, 2013 (Zach F from Santa Barbara, CA)
Zach gave exceptional service and quick response to all my questions. Very Helpful :)
December 16, 2013 (Satisfied Customer from everett, wa, 98203)
Excellent customer service. My vehicle information was received after my original order was placed. You researched my vehicle and found all the accessories required for my installation. As a courtesy of shopping with you, you offered these parts at no additional charge. Thank you VERY much!
December 14, 2013 (Henry)
John was very helpful when I needed information about a gift card promotion (which I was somewhat surprised and disappointed to learn is a store credit, not a credit card usable anywhere), and then also sorted out the confusion with an order started online that had to be completed by phone.
December 13, 2013 (Wayne from maryland)
First time ordering from this company and was looking for a very specific type of gaming headset for my son, I searched everywhere for this headset and could not believe that sonic had them available.So in saying that, I am very satisfied with availability of all products and the delivery service was the best I have ever seen, I ordered after 1:00pm on 12/12 and was on my doorstep by 3:00pm the following day, so great service and company operations.I will be a returning customer and will suggest sonic to everyone. Great job, and thank you. Wayne F.
December 13, 2013 (Brent from Caldwell, ID)
Lucas was awesome!
December 13, 2013 (Brent)
Theses guys are awesome about making sure you are satisfied with what you ordered even if it was a broken terminal they seem very committed to making you happy.
December 13, 2013 (Anthony)
Sonic Electronix is a great organization and has definitely acquired my interest in shopping on their online store. I have ordered many things from them and they never have disappointed me. They have great products and sell them at very reasonable prices! They offer amazing customer service and very trustworthy professionalism as a business. Even when a package delivery mistake has been made by the delivery service and you are having issues with receiving a package, Sonic Electronix is committed to helping with any situation and will work with you to resolve a problem. I didn't receive my capacitor because the UPS driver made a mistake and delivered it to the wrong apartment unit. I called Sonic Electronix and Brian S. was more than helpful, he showed desire to help me and commitment to resolving my issue and gave me a sense of security in which I will see a positive outcome out of this no matter what. Thank you Brian S. and Sonic Electronix! You are my #1 online store! I will stay loyal as i know they will!
December 12, 2013 (Dan from Everett, Wa)
I have been ordering from Sonic Electronix for several years now. I have only ever had one issue with any order over that time. Despite not ever having to deal with customer service, I know that their warehouse staff must always be on top of things because I never receive a late package and my shipments are always on time. I have nothing but positive experiences with this company and will continue to do business with them.
December 12, 2013 (mhammondmdh from Ontario, Canada)
Zach responded promptly and quickly answered my questions
December 12, 2013 (care.log from Edmonton Alberta Canada)
When i called this morning Jacob was very helpful in trying to get my package delivered from UPS. Thank you for your help.
December 12, 2013 (JMorrison from L.A., California)
I was having problems viewing the status on my shipment, so I sent a email last night to see if I could be helped with that problem. I was surprised to see that I recieved a reply first thing today. Thank you so much for your support Zach F.!
December 11, 2013 (Jimmy from Las Vegas)
Have ordered multiple times through sonic and every order has been shipped immediately and all items were perfect. Will always buy items from site as long as sonic lists them as available. Appreciate the service quality and prices
December 11, 2013 (Bryan from NC)
I just completed my order with Daniel. All of the testimonials that I read prior to ordering were dead on. I couldn't be happier. I felt like I was in a local shop with great prices and personal service(which doesn't really exist). Daniel went above and beyond and constantly followed up. I was comparing with another site, but their customer service left a lot to be desired. The customer service was what sealed the deal. Without question, Sonic Electronix is truly THE car audio giant on the internet!!!!
December 11, 2013 (rjpriest)
I want to let everyone know Sonic Electronix has been a great company to work with and buy from I recently purchased a bezel kit And radio/cd player/mp3/aux/sd as a present for my little brother for Christmas. At first they did not have the best of it in stock I was contacted by their rep telling me this is not be able to get it in stock and they offered me an upgrade for free. I chose to continue waiting to see if it would come in which it did and I was notified when it was shipped it when it would be delivered. Sonic Electronix is a great company I have had nothing but success with them I appreciate their customer service and I will purchase from them in the future. It is not always easy to find an internet based company that works with you the way they do I am very happy. thank you for all that you do sonic electronix.
December 10, 2013 (Willie from Mississippi)
Very laid back person and easy to talk to and he knows his stuff will do business again
December 10, 2013 (Randy from Magnolis,Tx)
If all venders were as accomodating as Sonic there would not be such a thing as a bad buying experience. I could not be more satisfied with all of my purchases from Sonic, my favorite store. Thank You Sonic
December 10, 2013 (Kearney from Columbia, Mo)
Very helpful and made it feel like you personally cared about the situation. Good Job Lucas
December 10, 2013 (A)
Good site layout and easy shopping experience. Whether you are an experience sound enthusiast or just starting out this site is a good place to go.
December 10, 2013 (Jordan)
I really enjoyed how easy to find and buy my item. It had a lot of information about the product I wanted that made my choice really easy, and the checkout system is very straight forward and easy as well.
December 10, 2013 (Bsmith)
really like the new layout of the site! will be buying again soon.
December 10, 2013 (Walk)
Sonic is a great company, they are willing to work with their customers and are quick with their response time, therefore making it easy to communicate with them.
December 10, 2013 (Brad)
I have bought multiple items through sonic electronix and have been very satisfied every time.
December 10, 2013 (James)
great site, great service, me and my brother order from this website all the time.
December 10, 2013 (S)
Very inexpensive way to get your merchandize. Adequate prices and fast shipping.
December 10, 2013 (Mike)
Ordered from sonic before and look forward to many more future orders!!!
December 10, 2013 (Jorge)
I purchased a car amplifier previously and highly recommend theses guys.They are quick and deliver quality, to the extent that I have purchased similar items again.
December 9, 2013 (turbotrimmm from Medford, Oregon)
I ordered some speakers knowing full well Sonic only had one of two in stock. I figured sooner or later Sonic would fulfill the order. I was quite surprised to get a detailed email with definite dates my order would be fulfilled. It's customer service like this that will get me to refer Sonic to others. Shopping and customer service was an over the top GREAT online shopping experience and I look forward to my future purchases with Sonic. Thank you Victoria for wonderful followup customer service.
December 9, 2013 (boem25 from weymouth, ma)
Sent inquiry regarding a radar detector and its availability and pricing. Received a very prompt and polite answer from Adam G. actually answering each question precisely
I then placed my order over the phone to hold the
price as the item was on backorder.
December 9, 2013 (wstalcup from Covina, CA)
Great prices and selection, fantastic customer support.
Even on a Sunday!
December 8, 2013 (thanhduytran)
I bought a headphone for my son and it has the best price I found on the internet with no cost shipping. It's been delivered in the timely manner and we're happy with it.
December 8, 2013 (Dave from Phoenix)
I found Sonic electronic last year and they were very helpful, so when I needed to buy some more car stereo equipment I went to them first, they always have competitive pricing and the shipping is amazing, it took just 2 days to get here. thanks electronic I'll be buying from you again
December 6, 2013 (jake from Vancouver, WA)
glad i found this site! they offer great prices compared to local audio stores. free shipping which makes me coming back every time, and great quality product. everything i have bought comes packaged very well and had nothing but great working product through sonic!
December 6, 2013 (butch from fort collins, co)
great company. great prices. great communication.
look no further than sonic electronix!
December 6, 2013 (Jarutz2001)
I don't normally write review and testimonial but you guys made me... The best Internet purchase I have experience so far product listed has the lowest price and very fast shipping with ontrac.... I am looking to purchase more of my audio need to sonic
December 5, 2013 (ashley from kindersley, sk. canada)
Eliana was great to deal with regarding my order. I appreciate the extra effort during this crazy time of year.
thanks to your amazing customer service, i'll shop S.E. again and absolutely recommend your store/ site.
Eliana for next C.E.O. !
December 5, 2013 (carrie boo from Tacoma, WA)
Absolutely amazing to deal with!
December 5, 2013 (javdmc)
Zach answered my questions right away, thanks!
December 4, 2013 (cj O from tx corsicana)
Did a fantastic job thank you for caring. All the products and customer care has been great! Thank you sonic for having a positive out goin business that cares for the customers!
December 4, 2013 (HERB! from Bancroft Ont. Can.)
THANKS for prompt comeback it is a pleasure to deal with company that really cares for customers. I deal with a number of tenants of ours and can tell you it is a treat.
December 3, 2013 (D Daniels from Grass Valley,Ca)
Very pleased with transaction. Great product,great price and fast delivery!
December 3, 2013 (MermaidD from New York, NY)
I had never used sonic Electronix and had a question about purchasing a potential product. I sent an email and while the automated message said to expect perhaps a 24 hour wait, Jake and Zack got back to me in an hour. they answered my question, and I placed my order right then.
Also wanted to let Sonic know, that I had previously looked on Amazon, but watched the video by Sonic's founder. I am always happy to support smaller businesses. I am sure to be back!
December 2, 2013 (unclephill68 from Tampa, Fl)
Pleasure doing business with a company that takes such great care of it's customers!
December 2, 2013 (Zach from WI)
Sonic Electronix consistently has the lowest prices and their service has always been great! My products are shipped out quickly and I've yet to have an issue. Also, their response to e-mails is quick and courteous. These guys run a top notch business!
December 1, 2013 (Sharon from Gilbert, Az.)
The item was back ordered and I was informed with a phone call and the person was very pleasant and efficient. Keeping me well informed
November 30, 2013 (drboliver)
Christopher Wright EXT 2490
He was very good with me! Thanks Chris.
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