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About Us


To spread audio bliss through thoughtful product curation, accurate information and expert advice
- one customer at a time

Sonic Electronix is headquartered in Louisville, the largest city in Kentucky. Founded in 2000, Sonic Electronix has always strived to become the premiere online shopping destination for car and other consumer electronics. Our goal and slogan "The X-Factor When Shopping for Electronics" reflects just that. We're here to help you find personalized solutions at affordable prices, without any sacrifice to service.

Over the years we've received many awards in recognition of our passion and dedication to you. We've earned BizRate Circle of Excellence exclusive award on multiple occasions, although most recently this year (2014). Additionally our company was given the highest possible rating, Elite, by Stella Service and we've also earned an A+ on the BBB as we continue to ascend the Internet Retailer Top 500 list. Our Sonic Electronix philosophy to "e-tailing" is to provide honest advice and competitive prices. Our associates are highly trained in order to cater to your specific needs. Our educational process never stops, and our experts continue to receive training throughout their career as we're motivated to deliver an outstanding experience from start to finish.

We invite you to shop with us and get a taste of the Sonic Electronix experience for yourself. You'll understand we don't see you as simply a user, but instead a customer for life!

Sonic Electronix HQ*

1100 W Broadway
Louisville, KY 40203

*Note: Our headquarters encompass an entire city block. As such, please use the following for our mailing address: 724 S 11th St. Bay 7, Louisville, KY 40210.

Call Center: Open

Mon-Fri 9:00 AM-6:00 PM, Eastern Time
Closed on Weekends
Phone: 1-502-200-8010

Sonic Electronix warehouse

Warehouse

We are happily located in Louisville, KY -- right in the heart of America and logistics capital of the USA! Our building has a fascinating place in American manufacturing and distribution history and spans over 300,000 sq ft. Our state-of-the-art warehouse stores thousands of readily available products so we can ship most orders within a single business day after being placed.

We always keep everything safe and well-organized. Your order is packed into custom sized cardboard shipping boxes and filled with packing peanuts and/or bubble wrap to protect against shipping damage. We use environmentally friendly packing peanuts and recycle surplus cardboard, plastic, and other leftover materials.

Once your order is packed, it is sent along a mechanical conveyor belt and scanned into the FedEx, UPS or USPS tracking system for your convenience. We have carrier trucks on site that each make multiple trips a day to their respective shipping centers.

Our warehouse also features a cutting edge 12V testing-bay for all returned merchandise. This allows our technicians to provide the fastest and most accurate warranty service available.

1

Serve
Passionately

2

Listen
Attentively

3

Communicate
Transparently

4

Be
Humble

5

Be
Frugal

6

Be
Competitive

Please use the links within the left menu to learn more about our company. If you cannot find the information that you need, please don't hesitate to contact us. If you are an existing customer or would like to open an account with us, click the My Account link at the top of each page. Once logged in you will be able to track your orders, print invoices, or contact us for returns and any other support related questions.

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