How to obtain an RA number:
- Log in to your account
- Click on the "Request an RA number" link next to the order for which you want to return merchandise in your order list
- Complete the form. You will be asked for contact information and the reason for your return on step 1, and you will be able to choose the product(s) to include in your RA on step 2.
- After submitting the form, please allow 48-72 hours (excluding weekends and holidays) for our returns department to respond to you.