Testimonials

I have only had to call 2 times but, both times they have been super helpful and this time Dustin knocked it out of the park!! The knowledge is great and suggestions lead to a great experience every time!! I will recommend any and everyone who is looking for audio to this company. Thanks again!

Adam was exceptional in helping me put together an order. Without Adam I could not do this job...anyone can order things off amazon...but Adam was the key to getting the car sounding correct and answering questions - including tools.

So I had a conversation with Natasha this morning and Not only was all of my concerns about my order resolved but she was absolutely Pleasant to talk to and very very helpful. I had zero complaints zero stress and I didn't have to talk to a computer. I'm very very satisfied and pleased by her customer service and her representation of the company does she works for. I'll be asking for her in the future if I have any other issues or I just want to place an order. Absolutely five stars without a doubt

Adam was VERY helpful! He took the time to explain different options and then found another option that saved me some money! Great help!!!

Customer support and returns with merchandise is why I shop here and will always be a customer. Their team is second to none. Adam comes with a lot of knowledge and that my friends is hard to come by theses days. Adam you rule. Thanks again Team Sonic. Jeffery S

Adam Price is possibly the best customer service rep I have ever had the pleasure of working with in any industry. I am very green when it comes to audio and he had patience with me and explained things thoroughly so I could understand. He worked with my budget and even provided dicou te when I didn’t even ask. He had a wealth of knowledge on products and install procedure. Couldn’t be happier with my experience. Thank you Adam!

I called in just to get a RA number for a few items I had purchased a few months ago. But the items was past their return date and their warranty date. I was speaking to Wesley M and he asked me what was the reason for the return. I informed him that I just wanted an in-store credit so I can purchase a new item. Since he was not able to take the items back he discounted my new item purchased down to where I was happy. Now that's what I call great customer service. Wesley M and Sonic Electronix is the best way to go.

Derricka helped me with my order this morning, after I couldn’t find it when I payed with Paypal. Besides being absolutely courteous and helpful she was extremely knowledgeable about the products. You don’t find customer service like that in too many businesses today.

It was a pleasure speaking with Derricka P! She assisted me with a professional courtesy that left such a positive impression.

She helped ensure that all of the items from my order appeared as selected (a camera did not appear on my invoice).

I truly appreciate her time and dedication to solving the issue I had.